Technical Program Manager

Talascend is currently seeking a Technical Program Manager for an opportunity in Foster City, CA.

OVERVIEW :

The Technical Program Manager is responsible for leading planning, execution and tracking of cross-domain functions including but not limited to issue management, change management, planning and execution tracking. This role involves identifying process improvements and driving them to completion and the design and implementation of tooling changes to support or improve cross-domain processes.

RESPONSIBILITIES

• Lead and implement comprehensive process frameworks across multiple domains, establishing standards and best practices that support organizational objectives.
• Design, implement, and maintain robust issue management systems, ensuring effective tracking, resolution, and reporting of cross-functional challenges.
• Develop and oversee change management processes, including impact assessment, stakeholder communication, and implementation tracking across the organization.
• Drive the implementation of Jira workflows, fields, and processes, ensuring alignment across teams and optimizing for efficiency.
• Coordinate planning functions including quarterly and annual planning processes, resource allocation, and capacity management.
• Create and maintain execution reporting frameworks to track program progress, milestones, and key performance indicators.
• Partner with stakeholders across engineering, product, and program teams to gather requirements and implement process improvements.
• Develop and maintain comprehensive documentation for all PMO processes, tools, and methodologies.
• Build and maintain dashboards and metrics to track process effectiveness, team performance, and program health.
• Lead continuous improvement initiatives for PMO tools and processes, incorporating feedback and best practices.
• Facilitate cross-functional alignment through effective communication channels and regular stakeholder engagement.
• Support milestone programs and Live Service and Robot Platform initiatives through process optimization and tool enhancement.
• Provide training and guidance to teams on PMO tools, processes, and best practices.
• Drive data-driven decision making through analytics and reporting capabilities.

QUALIFICATIONS

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