Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Suffolk, VA, US
Associate Team Leader

Associate Team Leader

H&R Block • Suffolk, VA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job

    #44727

    [job_alerts.create_a_job]

    Associate Team Leader • Suffolk, VA, US

    [internal_linking.related_jobs]
    Travel Occupational Therapist

    Travel Occupational Therapist

    Skyline Med Staff Allied • Gatesville, NC, US
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Occupational Therapist for a travel job in Gatesville, North Carolina.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Sky...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Occupational Therapist

    Travel Occupational Therapist

    Synergy Medical Staffing • Gatesville, NC, US
    [job_card.permanent]
    Synergy Medical Staffing is seeking a travel Occupational Therapist for a travel job in Gatesville, North Carolina.Job Description & Requirements. Location : Gatesville, North Carolina.Shift : 5x8...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Parts Counter Associate

    Parts Counter Associate

    Barton Ford • Suffolk, VA, US
    [job_card.full_time]
    Since 1991, Barton Ford has proudly served Suffolk, Smithfield, Chesapeake, Franklin, Gates County, and the greater Hampton Roads area. As a family-owned and managed dealership, we are committed to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Suffolk, VA, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Support Professional -Idd

    Direct Support Professional -Idd

    All Ways Caring HomeCare • Gatesville, NC, United States
    [job_card.full_time]
    Direct Support Professional -Idd.US-NC-ELIZABETH CITY | US-NC-COLERAIN | US-NC-MOYOCK | US-NC-AHOSKIE | US-NC-MURFREESBORO | US-NC-HERTFORD | US-NC-EDENTON | US-NC-GATESVILLE | US-NC-CAMDEN | US-NC...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Center Director

    Center Director

    CHILDRENS HARBOR • Suffolk, VA, US
    [job_card.full_time]
    Job Description : Center Director.Children’s Harbor is a non-profit early childcare center that advocates for access to quality early care and education for all children.Children’s Harbo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    My Derm Recruiter • Suffolk, VA, US
    [job_card.full_time]
    Come join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Suffolk, Virginia dermatology clinic! If you are seeking an opportunity to partner and collaborat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Joint Staff Operations Analyst

    Senior Joint Staff Operations Analyst

    Prevailance • Suffolk, VA, US
    [job_card.full_time]
    We are accepting applications, however hiring is currently on hold.Prevailance is seeking an experienced, mission-focused professional to serve as a Senior Operations Analyst in support of the CJCS...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tech Lead, Android Core Product - Suffolk, USA

    Tech Lead, Android Core Product - Suffolk, USA

    Speechify • Suffolk, VA, US
    [job_card.full_time]
    The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Internal Traveler - NNP / NPA

    Internal Traveler - NNP / NPA

    Childrens Hospital Of The Kings Daughter • Smithfield, VA, US
    [job_card.full_time]
    The CHKD NNP / NPA – Internal Traveler Program provides short-term 13-week assignments for eligible candidates to fill staffing needs. NNP / NPAs will be eligible for up to 3 renewable 13-week assig...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Suffolk, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Coordinator

    Program Coordinator

    Staff 4 U, Inc • Carrollton, VA, US
    [job_card.full_time]
    This individual will play a key role in launching a new wellness initiative and supporting ongoing community health programs. The ideal candidate is a passionate connector with exceptional organizat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Potomac Family Dining Group • Suffolk, Virginia, United States, 23434
    [job_card.full_time]
    Supervisory position primarily responsible for leading a shift and people and processes for delivering superior food and beverage service to restaurant guests within the restaurant according to Pot...[show_more]
    [last_updated.last_updated_30]
    Liaison Analyst (USMC LNO) - Joint National Training Capability (JNTC-J7)

    Liaison Analyst (USMC LNO) - Joint National Training Capability (JNTC-J7)

    Green Cell Consulting • Suffolk, VA, US
    [job_card.full_time]
    Green Cell Consulting (GCC), LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2014.We provide unique and specialized training and education services, including curriculum ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Medical Assistant Coordinator

    Medical Assistant Coordinator

    Sentara • Carrollton, VA, United States
    [job_card.full_time]
    Luke's is now hiring a Full-Time Certified Medical Assistant Coordinator (Team Lead) in Carrollton, VA!.Schedule will consist of 2 12-hour shifts. The Clinical Team Lead collaborates with the Assist...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Occupational Therapist (OT) - $1,777 to $1,947 per week in Gatesville, NC

    Travel Occupational Therapist (OT) - $1,777 to $1,947 per week in Gatesville, NC

    AlliedTravelNetwork • GATESVILLE, NC, US
    [job_card.full_time]
    AlliedTravelNetwork is working with AMN Healthcare Allied to find a qualified Occupational Therapist (OT) in GATESVILLE, North Carolina, 27938!. Job Description & Requirements.Occupational Thera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Manager - Upstream Distribution Center - Suffolk, VA

    Operations Manager - Upstream Distribution Center - Suffolk, VA

    Target • Suffolk, US
    [job_card.full_time]
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Advanced Practice Provider - Family Medicine - St. Luke's

    Advanced Practice Provider - Family Medicine - St. Luke's

    Sentara • Carrollton, VA, United States
    [job_card.full_time]
    Sentara Medical Group has a full-time opening for an experienced APP (NP or PA) to join.Monday-Friday, 8am-5pm (36 patient contact hours, 4 hours admin). Flexibility to work a 4 to 4-1 / 2 day work we...[show_more]
    [last_updated.last_updated_30] • [promoted]