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Burns Automotive Service Advisor
Burns Automotive Service AdvisorBurns Buick GMC • Marlton, NJ, USA
Burns Automotive Service Advisor

Burns Automotive Service Advisor

Burns Buick GMC • Marlton, NJ, USA
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Service Advisor Position - Burn's Buick GMC Hyundai

Burn's is seeking a motivated and customer-focused Service Advisor to join our team! We're looking for someone who is comfortable with computers, great with people, organized, well-spoken, and ready to thrive in a fast-paced environment.

Key Responsibilities

  • Greet customers and provide exceptional service throughout their visit
  • Listen to customer concerns and accurately document issues
  • Communicate with technicians to determine necessary repairs and services
  • Prepare clear, accurate estimates
  • Explain repair recommendations in an easy-to-understand manner
  • Obtain customer approval before proceeding with repairs
  • Schedule service and repair appointments
  • Follow up to ensure customer satisfaction

Requirements

  • Strong punctuality and reliability
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and attention to detail
  • Proficient computer skills for entering and retrieving customer information
  • Ability to multitask and prioritize in a fast-paced environment

    • What We Offer

  • Competitive pay
  • Comprehensive benefits to include Medical, Dental Vision, etc.
  • 401K with company match
  • A supportive team environment
  • Opportunities for growth in the automotive industry

    • If you're passionate about delivering exceptional customer service and want to grow your career with Burn's Hyundai, we'd love to hear from you! Please apply with your resume and references

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