Assistant Director of Events and Catering - Hilton Austin

The Hilton Austin, located in the heart of downtown, is seeking an Assistant Director of Events and Catering to join our exceptional team. This is an exciting opportunity to be part of a Hilton Corporate-managed hotel and play a key role in planning and executing mid- to large-scale events at our property.

We are looking for a passionate, organized, and experienced events professional who thrives in a fast-paced environment and is committed to delivering outstanding guest experiences.

What will I be doing? As an Assistant Director of Events , you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

• Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and / or an elevated level of complexity
• Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments to prepare for and execute all events
• Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Recruit, interview and train team members
• Prepare reports, correspondence and analysis for group activity
• Act in the absence of the Director

What are we looking for?

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

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