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Remote - Entry Level Customer Service
Remote - Entry Level Customer ServiceSpade Recruiting • Albuquerque, NM, US
Remote - Entry Level Customer Service

Remote - Entry Level Customer Service

Spade Recruiting • Albuquerque, NM, US
[job_card.30_days_ago]
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[job_card.job_description]

Entry-Level Representatives

We're hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth all within a flexible, remote-first environment.

Responsibilities

  • Meet with members virtually (Zoom / phone) to review benefit requests
  • Explain coverage options and answer questions clearly
  • Provide follow-up service and maintain strong client relationships
  • Complete applications and records with accuracy and detail
  • Collaborate with teammates and share ideas to improve processes

Requirements

  • Eligible to work in the U.S.
  • High school diploma or equivalent (college experience an asset)
  • Customer service, sales, or team-based experience is helpful but not required
  • Comfortable using Zoom and online tools with attention to detail
  • Strong communication skills written and verbal

    • Preferred Skills

  • Team-oriented mindset with a collaborative approach
  • Ability to adapt quickly in changing environments
  • Organized, reliable, and self-motivated
  • Confident using digital platforms to engage with clients

    • What We Offer

  • Comprehensive benefits including dental, prescription, travel insurance, and life coverage
  • Remote flexibility design a schedule that fits your life
  • Incentives & recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more)
  • Career growth with structured training and leadership development
  • Supportive culture where your contributions are valued and rewarded
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    Customer Service • Albuquerque, NM, US

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