Overview
The Senior Cloud Infrastructure Engineer focuses on the architecture, reliability, and security of the enterprise cloud ecosystem. This engineer administers, manages, and troubleshoots the organization's cloud / on premise IT Servers, Systems and Network and also provides Level 2 and Level 3 support to IT Service Desk for complex technical issues.
Responsibilities
- Design, test, configure, and administer cloud infrastructure and hybrid systems.
- Oversee and troubleshoot issues related to cloud-based and on-premise systems, ensuring efficient
resolutions.
Take key role in cloud infrastructure projects involving multiple teams, departments, and stakeholders.Provide Level 2 & Level 3 support to IT Service Desk, escalating and resolving complex technical issues.Collaborate with infrastructure, security, and application teams to optimize performance, resolve issues,and enhance system security.
Implement improvements in technical processes, ensuring systems' robustness, reliability, andperformance.
Ensure infrastructure systems (cloud and on-premise) are properly licensed, maintained, and supported.Implement and maintain cybersecurity measures across the cloud infrastructure environment.Assist in optimizing network connectivity, performance tuning, and expanding systems as businessdemands grow.
Manage and maintain cloud-based and physical storage systems, ensuring redundancy and backupsystems are functioning.
Document procedures, create knowledge base articles, and contribute to training resources for end-usersand IT staff.
Keep abreast of new developments & offerings within Azure Infrastructure, and test and recommend newsolutions.
Other duties as assigned.Qualifications
Bachelor's degree or equivalent combination of education and experience.5-7 years’ experience in similar role; 4+ years of dedicated Azure Engineering experience.Azure Infrastructure as a Service, App Service, Azure VDIInfrastructure Administration of Azure SQL, Azure Data FactoryServer Administration skills - Windows Services, IIS, Create Critical Alerts, Health Monitoring, File Shares,Advanced, Print Services, etc.
Intune and Office 365 AdministrationAzure DevOps Administration and ConfigurationMS Exchange Server and Exchange OnlineAzure Administration – Entra ID, Identity & Permissions, Intune (Endpoint Manager), OneDrive,SharePoint, MFA, Universal Print, etc.
PowerShell Scripting, Remote Management toolsNetworking - LAN / WAN, VLANs, Site-Site VPN, Layer 3 Switches, Routing, Firewalls etc.Azure Certifications a plusIND456