Applications Coordinator Analyst EPIC II - EPIC Certified - Hospice

Under limited supervision of the IT Application Manager, the Application Coordinator / Analyst II is responsible for achieving in-depth knowledge of software and serving as a bridge between the end user operations and the Epic team. Reporting to a GBMC Application Manager for Epic applications, the Application Coordinator / Analyst II will be responsible for reviewing Epic software, analyzing business operations and workflows, building the system in a manner that is efficient and meets the end users' needs, testing to ensure that it meets desired requirements, adhering to change control procedures and designing, develop and coordinate the materials and training environments for the delivery of education to users of the Epic system.

In addition, the Application Coordinator / Analyst II will be responsible for developing and implementing the internal procedures that will be used in conjunction with vendor 3rd party applications; working as an application and project lead during all phases of system implementations; troubleshooting problems or questions from users and resolving assigned helpdesk tickets. Participation in on-call rotation is required. Performs other duties as assigned.

Additional key responsibilities will be to demonstrate ability to devise moderately complex benchmarking metrics to assess system performance. Demonstrate an intermediate understanding of the clinical or business operations functions. Demonstrate attention to detail in data gathering, specifications development, and documentation and record keeping. Demonstrates intermediate degree of analytical skill and work under limited supervision in support of team initiatives.

This analyst must have an existing Epic clinical certification and experience in Hospice or Dorothy preferably or other clinical application such as Ambulatory or Clin Doc.

Education

Baccalaureate degree or health related field with educational courses preferred. Professional certification(s) and / or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years-experience-for-one year education basis. Registered Nurse or Pharmacist license preferred for clinical analyst applications. An equivalent combination of education and experience may be considered.

Experience

• One-year operational experience in a clinical or healthcare business operations setting or one year experience in Information Technology.
• One-year Epic analyst experience.
• Moderate understanding of the workflows in clinical or healthcare business operations.

Skills

Preferred Job Qualifications

Licensures, Certifications

Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.

Patient & Workplace Safety :

Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Patient Population :

Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Principal Duties and Responsibilities :

All roles must demonstrate GBMC Values :

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Teamwork

I will be engaged and collaborative. I will keep people informed.

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Pay Range

$72,782.10 - $123,729.56

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.