Case Manager- SLS

Job Description

Job Description

Salary : Position Summary

The SLS (Supportive Living Services) Case Manager ensures the delivery of high-quality, individualized care to adults with developmental disabilities by supervising direct service staff, coordinating with community partners, and supporting clients in achieving independence. This role demands strong communication, case management skills, and flexibility to respond to changing client needs and service locations.

Essential Duties & Responsibilities

• Manage a caseload of up to 8 clients, ensuring quality service delivery and individual progress.
• Conduct home visits weekly, bi-weekly, or monthly based on client needs.
• Maintain accurate, current records and documentation, including quarterly reports.
• Monitor client behavior and assess needs using knowledge in psychology and social services.
• Provide transportation to appointments, shopping, and social activities as needed.
• Maintain prompt communication with clients, families, DSPs, and community agencies.
• Participate in interdisciplinary team (IDT) meetings and contribute to service planning.
• Support independent contractors in crisis situations to maintain service stability.
• Process referrals, intakes, assessments, and assist with coordinating client transitions or relocations.
• Represent the agency positively to funding sources, medical professionals, judicial systems, and community agencies.
• Collaborate with legal, regulatory, and certification entities to ensure program compliance.
• Participate in on-call rotation, respond to calls, and rotate through administrative duties (e.g., answering phones, filing).
• Attend internal meetings with Program Managers or Directors and participate in agency activities or events as assigned.
• Follow all company policies, procedures, and Title 17 regulations.
• Perform other duties as assigned.

Qualifications

Physical & Work Environment Requirements

Core Competencies