Enterprise Customer Success ManagerVirtualVocations • Sterling Heights, Michigan, United States
Enterprise Customer Success Manager
VirtualVocations • Sterling Heights, Michigan, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Enterprise Customer Success Manager.
Key Responsibilities
Serve as the primary point of contact for 30-40 Enterprise customers, building strong relationships
Conduct regular check-ins and technical health checks to align solutions with customer needs
Develop strategic account plans and identify expansion opportunities based on customer requirements
Required Qualifications
5+ years of experience in Post Sales / Customer Success / Solution Architecture
Strong technical aptitude, preferably in cybersecurity or identity solutions
Demonstrated business acumen with the ability to manage executive relationships
Experience managing customers with 6-figure+ ARR contracts
Knowledge in Networking and Information Security, with familiarity in Linux and Windows environments
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Enterprise Customer • Sterling Heights, Michigan, United States
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