Senior Healthcare Consultant

Healthcare's Helping Hand

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

Responsible for developing and delivering strategic consulting, advisory services and insight with existing and future enterprise accounts. Lead discovery, project planning and delivery to major healthcare organizations, including health systems, payers, ACO's, technology providers and other industry partners. Responsible for establishing client relationships, developing statements of work with appropriate team staffing and resource planning. Responsible for developing relationships internally and externally with senior leaders, executives and industry experts - developing and driving client strategy resulting in an excellent customer experience and long-term alignment and growth.

Serve as an informal leader and eventually a direct leader responsible for multiple consulting teams within CHG. Serve as a department liaison for both internal and external clients develop and drive strategy, and ultimately deliver financial and service effectiveness results. Maintain excellent customer service through alignment of core values for both internal and external clients.

Responsibilities:

• Establish and grow advisory services across CHG.
• This is a fast growing start up unit within a well established organization.
• Ability to be agile, wear multiple hats and deliver on expectations.
• Lead and professionally develop consultants and delivery team members.
• Lead client side engagements relating to strategic workforce management initiatives.
• Develop standard processes and operations to deploy advisory services within existing internal and external frameworks.
• Responsible for team's adherence of the ECS Sales Process and internal communication framework to ensure the team is effectively collaborating with our divisional partners.
• Accountable for team's negotiated contracts; guaranteeing legal, financial, and operational compliance.
• Excellent internal influence skills to help aid divisional client teams to develop structure, operational plans, and visibility to deliver for our large clients.
• Responsible for market monitoring of healthcare trends and impact to our large clients
• Responsible for driving high level of client satisfaction which will be measured and reported annually in our Customer Experience Survey
• Help develop annual team budget
• Development of production action plan for individual team members Oversee the creation of budget projections and implement strategies to meet revenue growth goals
• Create, drive and achieve defined sales goals
• Build and maintain strong cross divisional relationships with your counterparts to help accelerate client growth.
• Represent the organization in a variety of professional settings to promote the value of the company brand
• Develop strategic/consultative partnerships at client's executive level
• Provide an executive presence on site visits, internal/external quarterly business reviews
• Provide consultation and guidance for team on monthly ledger read outs and daily performance to ensure team is consistently achieving financial goals
• Provide consultation and support to team on developing and executing successful Client Development plans
• Support creation and execution of a vision and strategy for the team that motivates them to action
• Keep up to date on current industry trends and use that knowledge to make strategic decisions that will positively impact the business
• Take the initiative to build and promote a culture of collaboration and communication across the organization
• Drive and maintain a high level of client satisfaction which will be measured and reported annually
• Set long term and strategic objectives and take responsibility for their implementation and success
• Create new and better ways for the organization to be successful
• Be an example of CHG's culture, core values and servant leadership style
• Develop and maintain strong C-Level relationships to enable strategic sales strategies
• Apply knowledge of business and the marketplace to advance the organization's goals
• Use comprehensive knowledge and skills to act independently while guiding and training others on maximizing the volume and value of direct sales
• Work without supervision and provides technical guidance when required
• Conduct research and analyze data in order to make improvements. Ability to see the big picture.

Qualifications:

• People leadership skills. Servant leader attributes
• Decisive, but also able to know when to enroll others at the Executive level
• Must be comfortable owning results without 100% control of teams. Highly accountable leader that has proven ability to get things done through others
• Strong outside sales skills based on collaborative approach with customers and strength in sales storytelling Strong customer listening skills Strong Business Development skills, excellent written and verbal communication skills, analytical skills and strong negotiation skills are a must
• Excellent internal influence skills. The ability to build creditability and trust at all levels (division President to front-line client rep)
• Strong presentation development and delivery skills Willingness to avoid being the center of the attention, yet influence in order to drive long-term results
• Prioritization skills with the ability to handle various customers demanding your time.
• Highly collaborative
• Ability to lead a team and effectively guide each individual's personal development
• Ability to hold yourself and your team accountable to meet commitments and see results
• Ability to handle conflict situations and resolve issues timely and effectively
• Ability to influence key stakeholders both internally and externally
• Strong account management, listening, analytical and negotiation skills
• Strong presentation skills
• Proven track record of driving results and team engagement
• Proven track record of developing talent
• Prioritization skills with the ability to handle various customers demanding your time
• Estimated up to 20% travel to include client, industry, and our external offices

Education and Years of Experience:

• Successful experience in operations management in the staffing industry or successful experience in the management of locum tenens staffing
• Successful sales experience in a professional or technical field
• Good financial and marketing analytical abilities
• Bachelor's degree required
• 5 to 10 years related experience in sales and account management with sales component in staffing or healthcare related field
• 5 to 10 years of people leadership experience
• Minimum of 5 years experience in direct sales of products and or services

Preferred:

• Staffing experience
• A background in healthcare or healthcare staffing
• A proven sales track record
• Consulting background
• Experience in the medical field, health care industry or locum tenens staffing preferred

In return we offer:

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?