Customer Service Manager24 Seven Talent • Huntington Park, CA, US
Customer Service Manager
24 Seven Talent • Huntington Park, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [job_card.permanent]
[job_card.job_description]Proven experience in Customer Service Management or customer support leadership Strong analytical and problem-solving skills Excellent written and verbal communication Demonstrated ability to lead and motivate a team Ability to thrive in a fast-paced, on-site environment Prior experience with ApparelMagic strongly preferred Bachelor’s degree in Business, Communications, or related field preferred ApparelMagic Shopify Gorgias Amazon Seller Central NU Order GS1 EDI Leadership role within a fast-growing premium fashion brand Opportunity to build and scale a department with real impact Collaborative, entrepreneurial work environment Competitive compensation based on experience
Job Description
Customer Service Manager – Full-Time | On-Site (Huntington Park, CA 90255)
Salary : Up to $100K annually
We are a high-end women’s contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels—and are expanding our leadership team.
We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You’ll Do :
- Lead day-to-day operations of the on-site customer service department
- Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
- Analyze customer feedback and performance metrics to drive continuous improvement
- Develop, implement, and maintain customer service policies, procedures, and best practices
- Hire, train, coach, and manage a high-performing team
- Partner cross-functionally with operations, accounting, sales, and logistics
- Maintain high standards of professionalism, responsiveness, and accuracy
What We’re Looking For :
Systems & Tools Experience (Preferred) :
Why Join Us :
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Customer Service Manager • Huntington Park, CA, US
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