Museum Sales ManagerInsideHigherEd • Miami, Florida, United States

Museum Sales Manager

InsideHigherEd • Miami, Florida, United States

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Job Title : Museum Sales Manager

Location : Wolfson Campus

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 1008951

Job Details Job Family ADMIN - Professional Exempt Contractual (PEC) Grade 15 Salary $62,772 - $78,465 Department Museum of Art & Design Reports To Executive Director Closing Date March 24, 2026 FLSA Status Exempt - Not Eligible for Overtime Compensation First Review Date December 1, 2025Position Overview

The Museum Sales Manager leads, implements and manages a wide range of revenue generating initiatives for the Freedom Tower. The position strengthens connections between visitor services, exhibitions, programming and the gift shop to create cohesive and engaging visitor experience. The position collaborates across departments, engages with students and the broader community, and develops strategies to achieve and report on revenue goals. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College’s District Board of Trustees.

What you will be doing

Works closely with Executive Director / Chief Curator to formulate a strategic vision for revenue goals
Develops, implements and manages innovative approaches to ticket sales, membership, and gift shop experience
Develops knowledge of all ticketing platforms functions, generates performance reports, and provides recommendations to improve operational efficiency
Facilitates strategic partnerships among academic departments, student organizations, and external partners, including local and regional organizations, communities, and institutions
Engages weekly in visitor services operations to support and enhance the overall guest experience
Assists with budget planning, adhering to program budget and maintaining accurate financial records
Supervises the hiring and management of part-time personnel and interns that support the visitor experience
Offers tours and schedules tours as needed
Researches and identifies funding opportunities
Develops and implements evaluation tools to analyze the outcomes of the visitor experience
Performs other duties as assigned

What you need to succeed

Master’s degree from a regionally accredited institution in Retail Management, Business, Marketing or related field and two (2) years of experience in retail management experience, ideally within a museum, cultural, or visitor attraction setting or; Bachelor’s degree from a regionally accredited institution in Retail Management, Business, Marketing or related field and six (6) years of experience in museum, management or equivalent experience

All degrees must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Knowledge of budget and fiscal responsibility, financial reporting

Basic knowledge of Miami history and arts-related formats

Knowledge of best practices for customer service

Strong organizational skills and the ability to prioritize multiple projects and meet deadlines

Ability to work a flexible schedule that may include evening and weekend assignments

Proficiency in Microsoft office software and specific computer programs related to area of responsibility

Knowledge and experience using websites, social media and other marketing outreach tools

Ability to have a global perspective and apply innovative approaches in a museum setting

Ability to resolve problems using independent judgment and critical thinking, collect data, establish facts and draw valid conclusions

Ability to display initiative, provide creative solutions, and utilize diplomatic skills with minimal supervision

Possess strong interpersonal skills and ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Ability to work well with students, faculty and staff

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

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