Customer Service / Coordinator I

Job Title : Customer Service Coordinator

Location : Hanover, PA 17331 - (hybrid - work 3 days a week in office / 2 days remote)

Duration : 3+ Months contract

Payrate : $19 / hr on W2.

Job Description :

The assignment can be extended up to 6-12 months total in length - based on performance and business need, for now listed through the end of 2024 calendar year

Customer Service experience preferred - Min of 2 years - B2B

Strong attention to detail

Good communication and client interface skills

• Independant problem solver
• Data Research

Prioritize work received and complete in a timely manner utilizing sound judgment in making and implementing corrective action.

Working knowledge of Microsoft Office

Shift will be 9am til 5 PM Mon - Friday, Occasional Saturdays and Non-Primary Holidays.

Description :

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business every company has customers to care for and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.