Angel Tree & Adopt-a-Family Coordinator

Overview

Location : Divisional Headquarters, Programs Department

Status : Non-exempt, Part-time, Seasonal (October - December 2025)

Hours Per Week : Varies

Schedule : TBD

Scope of Position : Responsible for coordinating, organizing, and administering the Salvation Army Southern New England Division’s Angel Tree and Adopt-A-Family programs during the 2025 Christmas season. This individual will manage intake, scheduling, and communication with participating families, donors, and volunteers.

Responsibilities

• Adhere to policies and procedures of The Salvation Army and any other entity governing the distribution of materials and services.
• Answer phone calls, emails, and in-person inquiries related to the program promptly and courteously.
• Assist donors with Angel Tree adoptions and ensure donor recognition procedures are followed.
• Assist with the preparation of program reports and summaries after the season concludes.
• Communicate program updates and instructions to corps officers, staff, and volunteers.
• Coordinate volunteer schedules for Angel Tree gift sorting, bagging, and distribution.
• Coordinate with corps to ensure smooth distribution and collection of Angel Tree tags and gifts.
• Maintain accurate and up-to-date records of participating families, donors, and gifts.
• Manage scheduling for family intake appointments and gift pick-ups.
• Organize gift intake, sorting, storage, and distribution in coordination with divisional staff and corps / community centers.
• Oversee the daily operations of the Angel Tree and Adopt-a-Family programs.
• Perform data entry, generate reports, and ensure confidentiality of all client and donor information.
• Prepare and maintain program files, forms, and databases (digital and paper).
• Provide orientation and guidance to volunteers assisting with program tasks.
• Serve as a positive and professional representative of The Salvation Army. Demonstrate respect and professionalism with clients, staff, community representatives, and volunteers.
• Track gift delivery status and follow up with donors or families as needed.

Qualifications

Learn more about The Salvation Army's Southern New England Division at

An Equal Opportunity / Affirmative Action Employer : All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.