Chinese Speaking Customer Service RepVirtualVocations • Austin, Texas, United States
Chinese Speaking Customer Service Rep
VirtualVocations • Austin, Texas, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Chinese Speaking Customer Service Representative to provide support for dental insurance inquiries.
Key Responsibilities
Respond to customer inquiries regarding benefits and eligibility in a professional manner
Provide accurate information to resolve member and provider inquiries
Document all customer interactions thoroughly and educate customers on eligibility and claims
Required Qualifications
2 years of experience in a call center support role
2 years of experience speaking Mandarin and Chinese
1 year of experience in customer service
High school diploma or equivalent
Experience level : Experienced
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