Commercial Order Engineer

Job Description

Job Description

Commercial Order Engineer

The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and motivated professionals. Apply now and find out how our company values have kept us an attractive employer through the years.

Role : As a member of the Commercial Order Entry / Engineering team in the Alliance Door Products Bothell Office, this role will meet our customer’s needs through accurate, detailed, and thorough order entry. The role will also meet the needs of our vendor teams through accuracy, scheduling awareness, code compliance and continued training in commercial door requirements. As a part of the overall Sales team, this role will help to build valuable and lasting relationships with our customers.

Please note : This is not a traditional engineer position and does not require an engineering degree. However, this position will utilize your attention to detail and systematic approach to processes.

Position Responsibilities :

• To conduct oneself with the highest levels of Integrity, positively representing the company and employees in a trustworthy and sincere manner.
• Provide accurate, detailed & thorough order entry for our Commercial Door and Hardware orders.
• Cooperatively interact with Purchasing and Production departments to evaluate costs and procedures required to successfully fulfill order requirements.
• Interact with the Customer Service team to ensure accuracy of information and respond to their needs for serving customers.
• Ensure prompt responses to both internal and external customers.
• Develop mastery in our ERP and related systems for new order entry and changes to open orders.
• Positively and professionally address customer needs, requests, and concerns in a timely manner.
• Utilize you understanding of door construction requirements, knowledge of fire code, and how it applies to that specific door opening requirement.
• Develop an understanding of our warranty and how it applies to that specific door opening application.
• Knowledge of hardware and door frame details to ensure accuracy of information.
• Identify conflicts and work with the customer to resolve them while upholding necessary requirements.
• Provide knowledge of pre-finish standards and requirements.

Experience, Required and preferred :

Physical Requirements :

COMPENSATION & BENEFITS :

MORE ABOUT OUR COMPANY :

We are an equal opportunity employer and one of North America's leading distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work very hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our Company. #AllianceDoorProducts2

Job offer is contingent upon passing a pre-employment drug test, including marijuana. As a standard part of the employment application process, Alliance Door Products may request employment references.

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