SolarWinds Monitoring SME / NOC Tool DeveloperSpikeIT Global Solutions, Inc. • Newark, New Jersey, United States
SolarWinds Monitoring SME / NOC Tool Developer
SpikeIT Global Solutions, Inc. • Newark, New Jersey, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]5+ years of hands-on experience with monitoring / observability platforms (implementation, customization, operational support). 5+ years as SME in SolarWinds solutions : core components, architecture, alerting, reporting, performance optimization, report generation / scheduling. Proven expertise in resolving complex technical issues in infrastructure, applications, and network monitoring. Strong knowledge of Syslog, SNMP v2 / v3 (traps, forwarding, troubleshooting), and automation of monitoring tasks. Experience with advanced correlation platforms (e.g., Datadog, BigPanda) highly desirable. Ability to work independently under general direction, with strong collaboration and communication skills.
Job Description
Job title : SolarWinds Monitoring SME / NOC Tool Developer
Location : Newark, NJ
Individual Contributor Role (7x24 NOC support environment)
Key Responsibilities :
- Design, recommend, implement, and integrate monitoring and alerting solutions in SolarWinds (NPM, NTA, NCM, IPAM), with ServiceNow integration for events, incidents, and workflows.
- Create, customize, and maintain dashboards, reports (including scheduled reports), alerting mechanisms, and tools using SolarWinds features, Power BI, and SQL tables.
- Perform requirements gathering, analysis, and recommendations to build enterprise monitoring systems following industry best practices.
- Execute network / server discovery, device monitoring, topology visualization, and root cause analysis (RCA) support.
- Troubleshoot and resolve complex issues across network, infrastructure, application, and monitoring domains.
- Collaborate with Network, Windows, Cyber Security, and operations teams for holistic monitoring.
- Automate repeatable tasks, maintain runbooks / logs / records per ITIL via ServiceNow, monitor system health / SLAs, and proactively suggest enhancements.
- Administer and optimize SolarWinds platform for stability, scalability, performance, polling policies, thresholds, and alerts.
- Handle special projects and initiatives as assigned.
Required Qualifications :
Additional Information
All your information will be kept confidential according to EEO guidelines.
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SolarWinds Monitoring SME NOC Tool Developer • Newark, New Jersey, United States
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