Client Outreach Representative

F3 Innovations Inc. needs a Client Outreach Representative in Riverside to lead our customer engagement. You'll educate the community about wireless options—think of the Community Outreach Specialist as a matchmaker between people and perfect mobile plans!

As a Client Outreach Representative, you'll be a beacon of support in your community. Starting with our program, the Client Outreach Representative shines by organizing inclusive local events, nurturing partnerships, and being the kind and clear guide who helps neighbors discover the perfect mobile service for their home.

Core Functions of the Client Outreach Representative

• Launch targeted outreach initiatives to expand mobile service access across communities through structured engagement workflows.
• Educate individuals on wireless plans, smartphones, and bundled connectivity features aligned with lifestyle needs and service eligibility.
• Guide customers through enrollment, documentation review, and account activation using CRM platforms and approved mobile service protocols.
• Maintain CRM accuracy to track outreach impact, customer interactions, and activation milestones for campaign reporting and service forecasting.
• Build strategic partnerships with local organizations to extend campaign reach and support mobile access for underserved populations.
• Share engagement insights and community-level feedback to refine outreach strategies and improve mobile service delivery and retention.