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Closing Front of House Team Member
Closing Front of House Team MemberChick-fil-A North Haven • North Haven, CT, US
Closing Front of House Team Member

Closing Front of House Team Member

Chick-fil-A North Haven • North Haven, CT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms

Role Summary

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

Benefits

Free food

Free college program

Scholarship opportunities

Leadership Development Opportunities

Sick time

401(k)

Flexible scheduling

General Responsibilities

  • Read, understand, and comply with all parts of the Team Member Handbook
  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
  • Execute FIFO (First In, First Out) model is being followed.
  • Protect the customer experience by ensuring packaging, food presentation, and quality are top-level.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude, and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the certification process and look for opportunities to be cross-trained.
  • Be responsible for filling your shift if you are not able to work.
  • Ensure your appearance is in compliance with the Handbook
  • Be a team player
  • Display good stewardship and a sense of ownership for the business

    • Requirements

  • Available to work until 11 pm at least three nights a week
  • Understand the expectations of Chick-fil-A customer service standards and operational excellence.

    • Skills

  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to teams needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing / friendly / patient
  • Desire for ongoing training / education
  • Detailed & keenly observant
  • Passion for procedural discipline
  • Able to lift 40 - 60 pounds on a consistent basis
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