Member Service Supervisor

Job Description

Job Description

Salary : Purpose :

Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations.

Benefits

• 9 Paid Holidays
• Paid Time Off
• 401k plan with employer match
• Medical Insurance
• Employer paid Dental and Vision Insurance
• Employer paid Life Insurance and Long-Term Disability

Position Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience / Licenses

Skills

Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.