Web Hosting Support SpecialistVirtualVocations • Lowell, Massachusetts, United States
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Web Hosting Support Specialist
VirtualVocations • Lowell, Massachusetts, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Web Hosting Support Specialist to assist customers with web technology issues.
Key Responsibilities
Provide technical support via phone, email / tickets, and chat
Troubleshoot and resolve advanced website and email issues
Deliver outstanding customer experience and maintain high satisfaction levels
Required Qualifications
Experience in a technical support or helpdesk role
Strong troubleshooting skills for websites and email systems
Experience with web hosting platforms is a strong plus
A customer service background or related tech role is an asset
Ability to support Spanish-speaking customers is a plus
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Web Specialist • Lowell, Massachusetts, United States
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