Technical Program Manager

Job Description

Job Description

At ALLERE GROUP , we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you!

Job Title : Technical P rogram Manager

Location : Omaha, NE, Houston, TX, Berkeley Heights, NJ or Wilmington, DE

Lead end to end technical onboarding programs for strategic clients : define scope, milestones, success criteria, and acceptance for each engagement. Build and run repeatable onboarding frameworks, playbooks, templates, and automation to reduce cycle time and operational effort.

Manage technical integration projects (APIs, data migrations, connectors, batch / real time flows) including architecture handoffs, environment provisioning, and release coordination. Serve as the senior client facing program lead : run kickoff, status reviews, steering committees, and executive communications; set expectations and escalate proactively. Coordinate cross functional delivery across engineering, product, security, compliance, QA, operations, professional services, and third-party vendors. Identify, track, and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal / contract milestones, implementation windows). Drive readiness for go live and early production support : runbooks, run / rollback plans, monitoring, alerts, SLA handoffs to operations and client success. Measure and improve onboarding outcomes : time to value, launch success rate, change request frequency, customer satisfaction (NPS / CSAT), and operational cost. Mentor and enable implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput.

Qualifications

• 7+ years of program or project management experience with at least 3 years leading technical client facing onboarding or implementation programs.
• Demonstrated record delivering complex integrations (APIs, ETL / data migrations, SSO, payment / transaction systems) across multiple engineering teams.
• Strong client-facing skills with the ability to present to senior executives, set expectations and drive decisions.
• Technical fluency : cloud architectures (AWS / Azure / GCP), REST APIs, authentication / authorization patterns, data mapping / transformation concepts, and CI / CD.
• Proven experience managing multi-party dependencies (internal teams, vendors, client IT) and negotiating tradeoffs under time pressure.
• Experience with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and with program artifacts (roadmaps, RAID logs, decision logs).
• Excellent written and verbal communication, organization, and stakeholder management skills.

ALLERE GROUP is a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors.

ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.