Job Description
Job Description
Description :
Job Description : Installer Apprentice
Reports To : Project Manager
Status : Full-time
Re-Bath is a fast-growing bathroom remodeling company. We need an Installer with excellent communication skills, experience, attention to detail, and savvy to handle bathroom remodeling tasks including carpentry, customer service, jobsite management, among others.
To thrive in this role, you’ll need to be able to work in a jobsite setting, be self-motivated with a high urgency to help others, communicate well, and be highly organized. We are looking for an individual who isn’t afraid to work really hard with minimal direction and to take initiative to improve processes. Remodeling or construction trades experience is required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.
KEY RESPONSIBILITIES AND TASKS (Essential Functions)
- Be a responsible and friendly point of contact for customers
- Become an expert and train others on our products and installation techniques
- Troubleshoot and communicate any changes to labor or materials needs
- Maintain and operate company tools and vehicles in a safe manner
- Keep jobsites and materials clean, safe, and damage-free
- Complete all required documentation completely and accurately
- Ensure customer satisfaction and generate positive reviews
Must Have
Reliable transportation to get to and from the officeCell phone with data planAbility to work independently and within a teamExcellent communication skillsHigh attention to detailExcellent customer service skillsOrganizational skillsAbility to problem solveAmbition and be self-motivatedAbility to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer serviceThe desire to make a real difference in a small company and to have some fun along the wayADDITIONAL DUTIES AND RESPONSIBILITIES
Improve customer service, perception, and satisfactionParticipate in periodic training eventsHelp with warehouse work and display set-up & maintenanceReview upcoming jobs and provide feedback to Project ManagerEnsure compliance with Home Depot / Lowe’ s / State / County / City regulationsMINIMUM EXPERIENCE AND EDUCATION
Basic knowledge of how a jobsite runsSolid experience delivering customer service1 year of remodeling or construction trades experienceHigh School Diploma or GEDPREFERRED EXPERIENCE AND EDUCATION
2 years remodeling or construction trades experienceBasic computer knowledge and typing abilityWORKING CONDITIONS / PHYSICAL REQUIREMENTS :
Sitting 10%Standing / walking 90%Moderate noise levels from jobsite equipment.Minimum lifting requirements of 100 poundsFrequent client and jobsite personnel interaction; heavily dependent on excellent customer interaction.Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.PERFORMANCE STANDARDS (SUCCESS FACTORS) :
Adhere to company core valueso Team Effort
o Customer Centric
o Be Accountable
o Growth Mindset
o Have Fun in the Process
Minimum Performance Requirements
Attend all scheduled activities unless sick or on vacation95% projects 100% complete within scheduled timeframePay Scale
Wage & Bonus Range : Depending on experience and individual & company performance.Requirements :