eCommerce Coordinator

Salary Range:

• $60,000 to $75,000/year DOE Who We Are: Obagi Cosmeceuticals is an industry leading dermo-cosmetic brand that provides transformational skin care products, with a 35+ year legacy backed by science and innovation to protect and enhance skin tone and texture.
• Obagi is widely recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach, remaining a leader in the beauty space and operates as an innovative, global, omni-channel luxury consumer products business with sales distribution to physicians, wholesale partners, retail outlets, Amazon, and direct-to-consumer (DTC) channels.
• On a mission to create a global, best-in-class multi-brand, multicategory portfolio, Obagi will continue to redefine the future of skincare.
• We are Obagi.
• Fearless.

Together. What We Need:

• Obagi is seeking a strategic and detail-oriented eCommerce Coordinator to support the day-to-day operations and execution of our eCommerce channels, including our DTC site, Amazon, and TikTok shop.
• This role will act as a critical connector between internal teams and external agency partners, ensuring product assortments, assets, reporting, and marketplace updates are accurate, timely, and well-organized.

What You’ll Do:

• Marketplace & Assortment Support Maintain up-to-date knowledge of product assortments across Shopify (DTC), Amazon, and TikTok Shop Track SKU changes, launches, discontinuations, and assortment updates across platforms Support new product launches by coordinating timelines, product data, and assets across Shopify and marketplace partners Shopify DTC Support Assist with product setup and maintenance in Shopify, including product information, imagery, variants, and pricing updates Coordinate with internal teams to ensure Shopify product data aligns with marketplace listings Help QA site updates related to product launches, promotions, and assortment changes Agency Coordination Serve as a primary point of contact for sharing product information, assets, and updates with Amazon and TikTok Shop agency partners Ensure agencies receive accurate and complete product data, creative assets, pricing, and promotional details Consolidate feedback and help keep execution aligned with internal ecommerce strategy Cross-Functional Collaboration Work closely with Paid Media, CRM, Brand & Creative, Operations, and Customer Service teams Coordinate asset briefing and delivery (imagery, copy, claims, specs) between creative teams and external partners Support inventory management efforts by monitoring inventory levels across channels, communicating risks or constraints to internal teams and agency partners Reporting & Analysis Consolidate performance reporting across Shopify DTC, Amazon, and TikTok Shop Build clear, organized reports and presentations using Excel and PowerPoint Support internal reviews by ensuring data accuracy and consistency across sources Operational Excellence Maintain trackers, timelines, and documentation related to assortments, launches, promotions, and reporting Keep shared folders, spreadsheets, and decks organized and up to date Identify opportunities to improve processes and communication across teams and partners What You’ll Need: A bachelor’s degree from an accredited university in Marketing, Business Administration, or related field 1-3+ years of relevant eCommerce, digital operations, or marketplace support Prior experience in skincare or CPG highly preferred Prior experience collaborating cross functionally with external agencies Exceptional organizational and project management skills; demonstrated ability to work under pressure to meet deadlines with a collaborative mindset Intermediate to advanced proficiency with Microsoft Suite: Excel – must be comfortable with pivot tables, lookup formulas, and data organization PowerPoint – must be able to clearly put together and communicate relevant performance and updates Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly, with a passion for creative problem solving.
• Possess an energetic, positive attitude that encourages a team and supports the growth and professional development of others.

Physical Requirements:

• These demands document the physical requirements of a specific job.

Criteria may include:

• Lifting, Carrying, Push/Pull, Sitting/Standing (In Place); On Feet, Walking, Bending, Turn/Twist; Kneeling; Squatting; Crawling; Climbing; Reaching (Out)/Reaching (Up), Grasping, Wrist Turning; Pinching; Finger Manipulation, Hearing, Talking, Working with a computer for eight hours, Working in close quarters.
• Communicating over the telephone for eight hours.

Disclaimer:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
• They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of job requirements, so classified.
• All employees may be required to perform duties outside of their normal responsibilities, from time to time, as needed. Powered by JazzHR