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Customer Success Coordinator (Columbus)
Customer Success Coordinator (Columbus)Dawson • Columbus, Ohio Metropolitan Area, United States
Customer Success Coordinator (Columbus)

Customer Success Coordinator (Columbus)

Dawson • Columbus, Ohio Metropolitan Area, United States
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  • [job_card.full_time]
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Customer Success Coordinator

Manufacturer

$25.00-$27.00 per hour + Bonus

Monday-Friday 9 : 00am-5 : 30pm

Gahanna, Ohio (Onsite)

Temp to Hire

What Youll Do :

  • Providing outstanding customer support, handling inquiries, addressing customer concerns, and ensuring customer satisfaction
  • Processing orders, invoice adjustments, coordinating deliveries, assisting customers with product information, and ensuring a seamless customer experience
  • Working closely with our team to deliver top-notch service in a fast-paced environment

Who Were Looking For :

  • Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction
  • Bachelors Degree preferred
  • Strong interpersonal skills to enhance Customer Experience and foster positive customer relationships
  • Effective communication skills, both written and verbal
  • Ability to work in a fast-paced, on-site environment with a collaborative team
  • Customer-focused approach to handling inquiries and concerns
  • Proficiency with order processing systems and basic computer applications
  • Ability to work cross functionally with other departments
  • Previous experience in bookkeeping, warehouse operations, or related fields is a plus
  • Critical thinking mindset
  • Curious with an inherent ability to problem solve
  • Ability to remain calm during high stress situations and interactions
  • Strong technical aptitude
  • Comfortable in an open office environment
  • Understanding of basic accounting fundamentals and inventory allocation and concepts
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