Patient Accounts Customer Service Representative

A company is looking for a Patient Accounts Customer Services Representative I - Cust Service and Collections.

Key Responsibilities

Assist callers with inquiries and process payments while maintaining patient accounts

Ensure accurate data entry and compliance with HIPAA and privacy standards

Resolve billing issues and coordinate with departments regarding managed care requirements

Required Qualifications

High School Diploma or GED required

Less than 1 year of relevant work experience (3 - 6 months required)

Understanding of billing processes and insurance coordination

Ability to work in a call center environment

Familiarity with electronic data entry and patient account management