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Operations Manager 3 - 16521
Operations Manager 3 - 16521Transcend Solutions • Atlanta, GA, US
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Operations Manager 3 - 16521

Operations Manager 3 - 16521

Transcend Solutions • Atlanta, GA, US
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Operations Manager 3 - 16521

Duration : 6+ Months

Location : Atlanta, GA

Schedule : Hybrid, M-F 8 : 30am - 5pm, Fridays remote – April 2026 Fully Onsite

NO C2C due to client restrictions

Top Skills :

  • Ability to diligently track and coordinate completion of open tasks for Builder construction sites.
  • Clear, crisp communication (written and verbal) to customers.
  • Problem solving ability, ability to resolve issues without clear direction or clarity on next steps.

The operations manager will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analysis for improvement projects for builder operations.

Key Responsibilities :

  • Coordinate resolution of customer escalations.
  • Coordinate day-to-day tasks and follow ups with customers.
  • Communicate updates internally and to customers.
  • Manage open items and drive cross-functional teams to issue resolution.
  • Analyze opportunities for improvement in daily operations.
  • Support other team needs as they arise.
  • Background, Skills, and Education :

  • Bachelor's degree highly preferred
  • Years of experience : 2+ years
  • Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.
  • Must be flexible and adaptable to a fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.
  • Works effectively with competing priorities.
  • Strong Proficiency with Microsoft Office – Excel & PowerPoint.
  • Strong interpersonal and communication skills (written and verbal) to coordinate and support transactions across multiple teams.
  • Must have the ability to meet deadlines in a fast-paced and demanding environment.
  • Strong attention to detail
  • Can easily document a new process or problem
  • Can collect and condense data into information that can be acted on
  • Excels with computer software programs, i.e. Excel, PowerPoint, Word and new / emerging presentation programs
  • Building internal cross-functional relationships and partnerships
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