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Credit & Collections Manager B202
Credit & Collections Manager B202Mygrant Glass Company Inc • Hayward, California, USA
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Credit & Collections Manager B202

Credit & Collections Manager B202

Mygrant Glass Company Inc • Hayward, California, USA
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Now Hiring : Credit Manager & Collections Manager

Location : Hayward CA Schedule : Full-Time Exempt

Lead with Insight. Balance Risk with Relationships.

At Mygrant Glass were seeking an experienced Credit Manager to oversee our credit collections and related service this leadership role youll guide the collections team to ensure timely collection of balances accurate customer setup and effective resolution of credit issuesall while maintaining strong customer relationships and minimizing financial risk.

As Credit Manager youll collaborate closely with Sales Operations and Executive teams to align credit policies with business goals develop efficient processes and support profitable growth. Youll provide direction and mentorship to your team monitor portfolio performance and implement process improvements to increase cash flow and streamline workflows.

Why Mygrant Glass

When you join Mygrant Glass youre joining a company built on over 90 years of family ownership stability and growth. As the largest independent wholesale auto glass distributor in the nation we combine a small-company culture with big-company resources. We believe in promoting from within rewarding performance and giving our team members the tools they need to grow their careers. Here your ideas matterand your work directly contributes to the success of a nationwide industry leader.

Be part of a company that values integrity teamwork and opportunitywhere your future is as clear as the glass we deliver.

BENEFITS : Health Insurance

Flexible Spending Plan

Health Savings Plan

Dental Insurance

Vision Insurance

Paid Time Off

Paid Sick Time

Paid Holidays

401K / with matching

Credit & Collections Manager

Exempt

Reports to : Controller

POSITION SUMMARY :

The Credit and Collections Manager is responsible for overseeing the companys credit collections and product-related service functions. This role manages the credit and collections team to ensure accurate customer setup effective resolution of credit issues timely collection of outstanding balances and proper ledger maintenance. This position also collaborates with the Sales and Operations teams to align credit policies with business objectives support profitable growth and develop efficient processes and procedures. A key focus is balancing strong customer relationships with maintaining acceptable financial risk while supporting and developing the credit and collections team.

ESSENTIAL JOB FUNCTIONS :

  • Manage lead and develop a small team of credit and collection specialists fostering a collaborative environment focused on achieving measurable results.
  • Oversee the application review approval and management of customer credit within assigned authority including initial credit setup and ongoing account reviews.
  • Stay informed on industry trends and evolving best practices to provide guidance on credit products and services to support business objectives and customer needs.
  • Proactively identify and mitigate credit risk through thoughtful policy design and data-driven decision-making and update and maintain credit policy documentation.
  • Ensure timely collection of outstanding balances review open CODs oversee escalated collection cases including negotiation of payment plans and coordination with third-party agencies when necessary.
  • Consult with current and future clients regarding their level of credit. Make credit decisions within assigned authority.
  • Prepare and distribute periodic reporting including bad-debt allowance analyses highlighting problem accounts and plan for resolution while maintaining ownership of KPIs including >

90 days past due DSO targets etc.

  • Ensure adherence to internal policies and external regulations governing credit and collections practices.
  • Collaborate with IT and Finance teams leveraging technology to streamline credit evaluation and collection processes to improve operational efficiency.
  • Oversee deduction management ensuring matching credit memos (CMs) and debit memos (DMs) are applied accurately and timely. Escheat long-standing credit balances per state guidelines.
  • Support process improvements to increase cash flow reduce receivables and streamline workflows.
  • Ensure compliance with all applicable laws regulations and internal policies governing credit and collections.
  • Advise internal teams on challenging credit or collection matters and resolving escalated issues.
  • Communicate establish relationships and partnerships with Sales and Operations teams ensuring resolution of customer issues and improving Best Practices.
  • Work closely with customers to resolve credit-related issues build strong relationships facilitate timely payments and oversees the negotiation and course of action taken for overdue accounts.
  • Participate in various compliance audits including annual financial and compliance audits.
  • Other duties as assigned.
  • SPECIAL KNOWLEDGE SKILLS ABILITIES

  • Knowledge of credit reporting agencies (D&B / Equifax) and credit evaluation practices.
  • Proficient in reading and interpreting financial statements for underwriting credit decisions.
  • Knowledge of relevant laws regulations and best practices governing collections and accounting rules.
  • Experience in Accounts Receivables Cash and Collections operations including payment plan negotiations and bankruptcy.
  • Experience with and / or ability to navigate through reporting tools and other finance and operational systems including credit card payment platforms e.g. Cybersource.
  • Demonstrated leadership ability including coaching performance management and team development.
  • Strong written verbal and interpersonal communication skills with the ability to influence and collaborate cross-functionally.
  • Ability to manage multiple priorities in a fast-paced environment with firm deadlines.
  • Excellent problem-solving analytical and decision-making skills.
  • QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

  • Bachelors degree in Finance Accounting Business Administration or related field preferred; equivalent experience considered.
  • 46 years of progressive experience in credit and collections with at least 2 years in a supervisory or management role.
  • Experience in wholesale distribution or large-scale operations preferred.
  • Strong computer skills with advanced proficiency in Microsoft Excel.
  • PHYSICAL DEMANDS

    This position requires close visual acuity to perform activities such as : preparing and analyzing data and figures; viewing a computer terminal; extensive reading; Ability to perceive the nature of sounds at normal speaking levels with or without correction and making fine discriminations in sound; Exerting up to 10 pounds of force constantly to move objects; Must be able to remain in a stationary position and / or upright for prolonged periods of time traverse stairs reach overhead squat bend kneel stoop and crouch occasionally during 8-10-hour work shift.

    BASE PAY :

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors including but not limited to the individuals experience education certifications knowledge skills and geography / work location and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation such as our offered benefits including medical dental vision life insurance FSA and 401k plan holiday sick and vacation days.

    OTHER :

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities where their disability affects the performance of their essential job functions except when doing so would result in undue hardship. If you need assistance or need to request accommodations please contact

    This job description is subject to change at any time by Company.

    Required Experience :

    Manager

    Key Skills

    EAM,Food Technology,AC Maintenance,Corrosion,Arabic Cuisine

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 120000 - 130000

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