IT Software QA Advisor

Required Education:
•Bachelor's degree from an accredited college or university required.

Preferred Education:
• Information Systems or Computer Science major preferred.

Required Experience, Knowledge & Skills:
• Eight (8) years of information technology/computer science experience or equivalent combination of education and experience required, including four (4) years of testing/quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required
• 8 plus years of QA Experience with leadership experience (Leading Meetings, Attending Project Meetings, Tracking Product Defects and Reviewing Testing Documents)
• Strong communication skills
• Strong Organizational skills
• Good SQL/Oracle skills
• Good Troubleshooting skills
• Basic Unix experience
• Manual Testing
• Knowledge of client/server applications and claims management systems.
• Excellent project management skills

Preferred Experience, Knowledge & Skills:
• Progress Language
• Quality Center/ALM
• SharePoint
• Smartsheet for Project Tracking
• Insurance industry experience preferred

Required Soft Skills:
• High level of self-motivation
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership skills
• Analytical and interpretive skills
• Excellent interpersonal skills
• Ability to work independently
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

The client is looking for a candidate who can design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate/define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.

Essential Functions and Responsibilities:
• Becomes familiar with all aspects of the application, including reports, parameters, claims management, intake services, carrier/client interfaces, and vendor/business partner interfaces
• Assumes responsibility and develops expertise for a specific area of functionality of the application
• Defines and establishes quality assurance procedures, standards, metrics, reporting, and auditing
• Analyzes user needs as required and leads the design of tests to verify that end-user needs have been met
• Develops and maintains software test scripts and test plans to verify systems meet the specifications outlined in data processing requests
• Assesses requirements of insurance carriers and regulatory groups; leads in the design and development of tests to verify system software meets those requirements
• Tests and verifies software; assists in testing projects for members of the programming staff
• Prepares documentation for assigned projects and follows software release procedures
• Assists in the professional growth of Quality Assurance Analyst I colleagues
• Follows pre-established standards and guidelines as they pertain to the design and development of tests and test plans
• Maintains up-to-date knowledge of current quality assurance tools and other technology advances
• Delivers and maintains the highest quality of customer services to our clients
• Performs other duties as assigned
• Supports the organization's quality program(s)
• Travels as required

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**