Required Education :
- Bachelor's degree from an accredited college or university required.
Preferred Education :
Information Systems or Computer Science major preferred.Required Experience, Knowledge & Skills :
Eight (8) years of information technology / computer science experience or equivalent combination of education and experience required, including four (4) years of testing / quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required8 plus years of QA Experience with leadership experience (Leading Meetings, Attending Project Meetings, Tracking Product Defects and Reviewing Testing Documents)Strong communication skillsStrong Organizational skillsGood SQL / Oracle skillsGood Troubleshooting skillsBasic Unix experienceManual TestingKnowledge of client / server applications and claims management systems.Excellent project management skillsPreferred Experience, Knowledge & Skills :
Progress LanguageQuality Center / ALMSharePointSmartsheet for Project TrackingInsurance industry experience preferredRequired Soft Skills :
High level of self-motivationExcellent oral and written communication, including presentation skillsPC literate, including Microsoft Office productsLeadership skillsAnalytical and interpretive skillsExcellent interpersonal skillsAbility to work independentlyAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesThe client is looking for a candidate who can design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate / define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.
Essential Functions and Responsibilities :
Becomes familiar with all aspects of the application, including reports, parameters, claims management, intake services, carrier / client interfaces, and vendor / business partner interfacesAssumes responsibility and develops expertise for a specific area of functionality of the applicationDefines and establishes quality assurance procedures, standards, metrics, reporting, and auditingAnalyzes user needs as required and leads the design of tests to verify that end-user needs have been metDevelops and maintains software test scripts and test plans to verify systems meet the specifications outlined in data processing requestsAssesses requirements of insurance carriers and regulatory groups; leads in the design and development of tests to verify system software meets those requirementsTests and verifies software; assists in testing projects for members of the programming staffPrepares documentation for assigned projects and follows software release proceduresAssists in the professional growth of Quality Assurance Analyst I colleaguesFollows pre-established standards and guidelines as they pertain to the design and development of tests and test plansMaintains up-to-date knowledge of current quality assurance tools and other technology advancesDelivers and maintains the highest quality of customer services to our clientsPerforms other duties as assignedSupports the organization's quality program(s)Travels as requiredOnly those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.