Chief Medical Officer

GENERAL SUMMARY:

Provides executive leadership for physician services throughout Henry Ford Jackson Hospital and campus (HFJH). Acts as a champion for enhancing the quality of care, comprehensive health care delivery, and patient safety while exceeding patients' expectations of the overall care experience. Serves as a medical executive and partner to senior leadership and medical staff leaders throughout Henry Ford Health to provide strategic direction in the areas of medical staff engagement, including but not limited to, medical staff development, physician alignment, succession planning, accreditation, models for collaboration and acts as a clinical resource to various system service line leaders. Fosters dialogue and collaboration between the operational, patient care services, nursing, and clinical service areas, and HFJH leadership to promote improvements in clinical quality indicators and outcomes, support clinical process redesign, clinical informatics, and leverage enabling technologies. Serves as a member of the assigned leadership team, participating in the overall management of HFJH and as a leader in the development, governance, and management of the emerging healthcare market and industry to promote and achieve high-reliability outcomes. Provides expertise in medical staff functions such as physician credentialing, privileging, peer review medical staff by-laws, and medical staff recruiting. This position will report to the West Region CMO.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Acts as a Medical executive and partners with the Hospital President and the West Region CMO, to oversee the development and achievement of strategic directions, goals, and objectives for medical staff development, engagement, and programmatic services consistent with Henry Ford Health strategy. Serves as a role model for interdisciplinary, collaborative care improvement and delivery with senior leadership.
• Facilitates and provides leadership to support the strategic direction of the West Region CMO to promote and advance physician alignment, engagement, leadership development, and succession planning.
• Supports HFJH in the selection, development, and continuity of medical staff recruitment in such areas as: graduate medical education, research and continuing medical education and clinical leadership orientation, and professional development activities.
• Understands the dynamics and challenges involved in the evolution of the health care delivery system, raises issues and fosters dialogue about emerging views between and among health care providers and administrators. Works closely with System administrative and clinical leadership to fulfill their quality, safety and patient care experience accountabilities.
• In conjunction with Performance Improvement, Quality, Safety and Clinical Operations, oversees the development and achievement of local clinical outcome indicators and care management improvement strategies and tactics. Promotes collaboration and innovation in clinical service programs to ensure an interdisciplinary approach to continuously improving the delivery of health care, focused on the quality of patient care and patient safety.
• Understands and works in conjunction with Performance Improvement, Quality, Safety and Clinical Operations, promotes continuous quality improvement through process redesign and re-engineering, leading key teams as appropriate, to enhance the quality and delivery of services. Models behaviors which support continuous learning and empowerment through team leadership.
• Advises governance, management, and clinical leadership throughout HFJH, in the assessment and development of patient care programs, and clinical services that will serve community needs effectively and efficiently.
• Participates within the West Market region in the selection/hiring process, goal setting, performance management, development, and succession planning.
• Participates in various external forums and serves as a representative of HFSJH on the national front applying clinical experience and research in patient care improvement to leverage grant funding, national policy, etc.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Henry Ford Health Compliance Program, Standards of Conduct, ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

EDUCATION/EXPERIENCE REQUIRED:

• To be successful in this position, the incumbent should be a Doctor of Medicine (M.D.) or Osteopathy (D.O.), board certified in a clinical specialty. Advanced formal training in public health or administration preferred.
• The incumbent must have seven to ten (7 - 10) or more years of successful clinical practice and five (5) or more years of successful executive leadership experience, including responsibility for fiscal and medical staff management.
• Thorough knowledge and understanding of trends in health care, including physician-hospital relationships, physician practice models, access issues, inpatient and ED throughput, quality improvement processes, clinical information systems, and the implications of the changing health care environment for medical credentialing are essential.
• Exceptional interpersonal and relationship building skills required to initiate and develop productive working partnerships with all levels of management/leadership and staff. Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization.
• Demonstrated customer service orientation, seeking to understand customer requirements, and exercising judgment in meeting their expectations, particularly when there are differences of opinions on needs and services, unanticipated contingencies, or a divergence of ideas/perspectives.
• Exceptional oral and written communication, persuasion, consulting, team building, and negotiation skills required. The incumbent must be able to clearly articulate and demonstrate commitment to high quality and patient safety, high reliability clinical outcomes and to inspire active support of these in others.
• Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote HFHS.