Position Title : Sales Documentation Coordinator
Reports To : Student Loan Advocate Manager
Type : Full-Time, Hourly, Non-Exempt, In-Office, Non-Remote, 8 Hour Shift, M-F
IN OFFICE POSITION
Pay : $21 - $23 per hour, Bonus Opportunities
About us :
Yrefy is a dynamic lender that solves the student loan dilemma with unique financial products for borrowers. If you are passionate about people and thrive in a growing environment, we invite you to consider joining our team!
We are seeking a dedicated and detail-oriented Sales Documentation Coordinator. This role is essential to providing exceptional internal support service while confirming that all files are accurate and in compliance with company guidelines for a timely funding.
Responsibilities
- Collect, verify, and manage loan application documents, ensuring accuracy and completeness, and adherence to company guidelines
- Communicate with team members to address questions; provide updates on loan status; and gather additional information as needed
- Collaborate with internal teams, such as Underwriters and Processors, to ensure the loan process moves smoothly, while addressing inquiries and resolving issues related to loan processing
- Maintain accurate records of all transactions and communications related to processing of the loan applications
- Ensure compliance with all regulations and company guidelines
- High-level administrative support to the Sales Department
- Perform other related duties as assigned
- Make outbound efforts to borrowers to collect the documents needed to prep files for underwriting
Education and Experience
Associate degree strongly preferredOne (1) year experience preferred in loan processing or a similar role within the student financial services industryExperience in loan processing is a plus, but not mandatoryPrevious experience in Quality Control and compliance is welcomed, and translates well to this roleProficient with Microsoft Office SuiteRequired Skills / Abilities
Deep communication and interpersonal skillsAble to manage multiple tasks and meet deadlinesStrong attention to detail and organizational skills are essential for success in this rolePhysical Requirements
Prolonged periods sitting at a desk and working on a computerMust be able to lift 15 pounds at a timeWhat We Offer :
100% Employer Paid Medical for Employee AND Whole Family (includes the Mayo Clinic)401k / Roth Plan 4% Match with Immediate VestingDental InsuranceVision InsuranceCompany Paid Life Insurance, plus optional voluntary coverageCompany Paid Short-and-Long-Term Disability InsuranceEmployee Assistance ProgramFully Paid LifeTime Gym Membership (if >8 visit days / month)
Student Loan Repayment AssistanceJob-related Tuition ReimbursementCatered Friday LunchesStocked Snack KitchensFun in-Office Work EnvironmentAdvancement Opportunities in a Fast-Growing CompanyAnd More!