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Business Support Specialist
Business Support SpecialistParkland Health and Hospital System • Dallas, TX, USA
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Business Support Specialist

Business Support Specialist

Parkland Health and Hospital System • Dallas, TX, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]
Location: Main Hospital Bldg - 1st Flr

Primary Purpose
Performs clerical work covered by standing instructions that requires general knowledge of department or hospital procedures.

Minimum Specifications

Education
  • None.

Experience
  • Must have one year of clerical experience.

Equivalent Education and/or Experience
  • None.

Certification/Registration/Licensure
  • For 62040-Patient Transportation and 82520 In-Patient Discharge Lounge:
  • Must have Child Passenger Safety Certification within one year of hire and/or placement in job.
  • Must have a current Heartsaver CPR course completion card within 90 days of hire and/or placement in job from one of the following:
  • American Heart Association.
  • American Red Cross Rescuer.
  • Military Training Network.

Required Tests for Placement
  • None.

Skills or Special Abilities
  • Must be able to demonstrate general clerical skills.
  • Must be able to type.
  • Must be able to communicate effectively with patients, visitors and hospital staff.

Responsibilities
  • Answers telephone, takes messages, routes calls and provides standard information to callers.
  • Picks up, sorts, and delivers mail.
  • Monitors office supplies and places orders to maintain required levels.
  • Receives information from various sources and maintains it in standard form.
  • Classifies and accurately files materials in a simple serial classification system, and indexes routine materials following standing instructions and/or precedent.
  • Maintains files of documents. Posts, dates, and archives information to assure accuracy. Distributes material at established times and/or in accordance with predetermined channels.
  • Types standardized forms, routine correspondence and reports.
  • Greets incoming visitors, exchanges information, and takes appropriate standardized action to ensure contacts are made.
  • Identifies ways to improve work processes and improve customer (internal as well as external) satisfaction and makes recommendations to supervisor.
  • Stays abreast of changes to procedures to ensure quality service is provided. Attends inhouse seminars, reads internal publications, and integrates knowledge gained into current work practices.
  • Maintains a positive working relationship with co-workers to ensure efficient work processes.
  • Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Clerical area. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
  • Note: All responsibilities may not apply depending on the assigned role. Other duties may be required as assigned.


Requisition ID: 986383
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Business Support Specialist • Dallas, TX, USA

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