Senior Manager | Enterprise Implementations

Location

New York, NY (HQ), San Francisco, CA, Remote (US or Canada)

Employment Type

Full time

Location Type

Remote

Department

Sales

Compensation

• NYC / SF – The listed range is the total OTE which includes a 80 / 20 split. $204.2K – $280.9K
• Offers Equity
• Offers Commission
• Nationwide – The listed range is the total OTE which includes a 80 / 20 split. $184K – $253K
• Offers Equity
• Offers Commission

The final compensation will depend on the location and level at which the candidate is hired.

About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and ’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

You will be a front-line manager to a group of 5-7 Customer Success Managers, who each manage ~10-30 complex implementations at a given time in Ramp’s Large Account and Enterprise portfolio. You will be responsible for developing and standardizing implementation best practices, 1 : 1 coaching and mentoring, influencing customer activation strategy, and working closely with leaders across Sales, Marketing, Operations, Risk, Product, and the executive team to drive positive outcomes for this segment. As a key member of the Enterprise Implementation leadership team, you will have the opportunity to help build and refine Ramp’s customer success and onboarding motion.

What You’ll Do

What You’ll Need

Nice to Haves

Benefits (for U.S.-based full-time employees)

100% medical, dental & vision insurance coverage for you

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

Compensation Range : $184K - $280.9K

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