*Full Time Hybrid*
VillageCareMax
112 Charles Street, New York, NY 10014
Must reside in NY, NJ, CT
The Customer Experience Analyst will help support the Customer Experience program by implementing initiatives that drive Member Experience improvement. Through utilizing data management tools, you'll analyze, measure, and report on Member and Provider measures of satisfaction. Some of your daily activities will include analyzing survey data, creating dashboards and creating reports around multiple lines of business.
Some daily tasks will include:
We would like to speak to those who have a Bachelor's degree along with 4+ years of experience in a related role. Working knowledge of SQL, Tableau, Excel, and Microsoft Office Suite required.
There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you!
VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.
VillageCare is an Equal Opportunity Employer.
Healthcare Business Analyst • New York, NY, USA
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