Account Manager

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for maximizing market penetration in all product lines by cultivating the current customer base and developing new accounts within the areas of responsibility assigned. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

• Develops and executes profitable business plans for managing accounts. Teams with individuals within sales and key team members to communicate account plans, pricing, and support sales execution.

• Keeps customers and/or potential customers fully informed about company products and their capabilities in relationship to their continuing needs.

• Maintains customer relationships to ensure satisfaction and loyalty. Engages in pre-bid activity and provides job cost estimates.

• Secures sales and rental orders on concrete construction projects within areas of responsibility.

• Provides market and competitor information to appropriate channels within the business.

• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers. Submits all required sales administration reports.

• Attains assigned sales quota, part margin, and controllable expense objectives. Meets with sales leadership to discuss customer forecasts and business results.

• Visits the job site as needed to ensure proper application and that company equipment is being maintained properly. Instructs site personnel in the proper use and application of company products.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel more than 50% of the time.

• Must be willing to travel extensively throughout the geographical area in a car and/or air travel.

• Must be capable of walking extensively on jobsites, in factories, and through distribution centers.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Prior experience in outside sales for professional contractors.
• Familiarity with formwork & shoring products and services.
• Spanish language proficiency preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.