Customer Service Representative

Launch Your Sales Career with Quill!

Ready to take your first big step in business? Join Quills Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, youll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need.

Youll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing onesall while learning the ins and outs of professional sales, account management, and customer success.

Note: This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance.

$22.75/hour - $27.00/hour, plus incentive opportunity

What Youll Do:

• Make outbound calls to engage new and existing customers and uncover growth opportunities
• Build relationships and deliver customized solutions that make an impact
• Present pricing programs and proposals to decision-makers
• Collaborate with teammates to meet and exceed sales goals
• Learn from experienced sales leaders and develop your business acumen every day

What Were Looking For:

• A motivated, goal-driven communicator who loves connecting with people
• Resilient, curious, and eager to learn from feedback
• Comfortable presenting ideas and thinking on your feet
• Passionate about delivering great customer experiences
• Excited to grow in a fast-paced, team-oriented environment

Why Youll Love It Here:

We provide a four week long new hire training program plus continuous training and coaching throughout your career. Youll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether youre passionate about sales, business strategy, or customer successthis is your chance to make your mark and grow with us.

• Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met
• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.