ServiceNow Developer

agreeya • Montgomery, AL, United States

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Job Title : ServiceNow Developer

Location : Montgomery, AL(Onsite)

Position Description

This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple client modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.

Skills Required

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).

Knowledge of ServiceNow ITSM modules : Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.

Ability to troubleshoot, analyze, and resolve ServiceNow platform issues.

Strong understanding of ITIL practices.

Excellent communication and collaboration skills.

ITIL 4 Foundation or Higher

Skills Preferred

Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.

Knowledge of government IT projects or large-scale enterprise environments.

Strong documentation skills (workflows, configuration, solution design).

Experience Required

3-5+ years of ServiceNow development experience in ITSM environments.

Hands-on experience implementing workflows and integrations in ServiceNow.

Experience participating in testing, code reviews, and deployment activities.

Certified ServiceNow System Administrator

Experience Preferred

Prior experience with Agile Methodology.

Prior experience supporting state or federal government IT modernization projects.

Experience with ServiceNow development, upgrades and maintaining customizations.

Experience working with cross-functional project teams, product owners, module contractors, IT leads.

Education Required

Bachelor's degree in computer science, Information Technology, or related field.

10+ years equivalent work experience may be considered in lieu of a degree.

Education Preferred

Additional coursework or certifications in IT Service Management, Software Engineering or Enterprise Architecture.

Certifications Required

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (CIS) - ITSM

ServiceNow Certified Application Developer (CAD)

Certifications Preferred

PMI Agile Certified Practitioner (PMI-ACP)

ServiceNow Certified Technical Architect (CTA)

ITIL 4 Foundation Certified

Professional Scrum Master (PSM)

About AgreeYa :

AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at www.agreeya.com for more information.

Equal Opportunity :

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at www.agreeya.com / career-culture to learn about our Career & Culture.

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ServiceNow Developer • Montgomery, AL, United States

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