Leasing Representative

Leasing Representative

Culdesac Tempe is a mixed-use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager. However, we call it Neighborhood Management because this so much more than just an apartment complex.

Culdesac is growing our team and looking for a part-time Leasing Representative at Culdesac Tempe to help with our mission, working from our Tempe neighborhood office 2-3 days a week. The Leasing Representative is responsible for generating leads, while providing exceptional customer service. Responsibilities include contacting leads and scheduling and coordinating tours of our neighborhood. You will also support onsite events to help generate new leads, ultimately assisting our company in attracting new residents.

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don't match everything listed here.

Experience with lead generation and experience attracting prospects and increasing their interest through nurturing and educating, with the ultimate goal of converting them into a resident. We expect most to need at least 1-2 years in the industry to gain this experience. Experience in providing exceptional customer service while being able to diffuse difficult situations. Comfortable working independently, or as part of a team, as needed. Experience with CRM software and experience in a property management environment is a plus. Ability to make decisions quickly and work in a fast-paced environment. Passion for understanding our brand and interest in sharing our brand with new prospects. Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours. Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.

401k Savings - Menu of savings types through Guideline. Eligible for participation in performance-based commission plan in accordance with company policy. At Culdesac, we :

Work as a team. Be inclusive, drawing on the strengths of people who bring a different perspective. Find ways to work together that overcome disciplinary and geographic separations. Act from ownership. Be output oriented. When we see a problem, we roll up our sleeves and fix it. Don't let blockers stop you from seeing your work through to the end. Rule 0, then iterate. Don't start from scratch : learn from our own and others' previous attempts. Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today. Then, we learn from our own designs to continually improve. Design for humans. Ask people for feedback and observe behavior. Only users know if we're creating value for them. Human paradoxes and contradictions are our opportunity to create joy. Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules. Create and capture value. Focus on what our residents value : profitability is essential for sustainability and allows us to scale. Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars. We build value by executing on the fundamentals and excelling at mobility, community, and open space.

If you think Culdesac might be a good fit, we encourage you to apply! If we move forward, here's our typical process :

1. A 15-minute call with our recruiter to understand your background and cover logistics and expectations.

2. A 30-minute onsite interview with our Community Manager to discuss your leasing, sales, and customer service experience.

3. A 30-minute onsite interview with our Assistant Community Manager to walk through company scenarios and share upcoming project needs.

4. A 30-minute video call with our People Team to explore how you align with Culdesac's mission, vision, and culture.

At each step, we leave time for you to ask us questions. We look forward to hearing from you!