Outlet Sales Associate

Job Description

Job Description

The Outlet Sales Associate is responsible for providing excellent customer service as a first point of contact for the Outlet customers. Additionally, this position has cash handling responsibilities. This position partners with team members in a fast-paced environment to expedite merchandise to and from Outlet sales floor; and provides operational support to the management team.

Role and Responsibilities

• Provide professional and friendly customer service support by greeting customers and explaining store / outlet layout.
• Accurately handle cash, including, but not limited to, making change, operating and maintaining the cash register and credit card machine, and using a calculator when needed.
• Maintain knowledge of merchandise and answer customer’s questions courteously and promptly.
• Maintain Outlet sorting tables stocked with merchandise, keep floor merchandise neat and orderly (furniture), and assist customers with purchase selection / pricing if requested.
• Maintain a professional appearance and adhere to Goodwill uniform standards.
• Maintain a professional demeanor at all times.
• Adhere to work schedule set by supervisor.
• Maintain an orderly and clean register area.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform Outlet store upkeep duties as needed to include sweeping, mopping and wiping production tables.
• Occasionally, assist donors and customers outside of the Outlet, greet donors, receive donations, and supply donors with receipts.
• Communicates our mission and vision effectively to our donors and customers.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills & Qualifications

Physical Requirements

What We Offer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer / location. Alternative work locations may be offered as appropriate.