PMP Certified Project Manager

A company is looking for a Lead Client Services Project Manager, CX.

Key Responsibilities

Manage high visibility software and AI / GenAI projects, ensuring delivery aligns with scope, timelines, and customer expectations

Provide clear and consistent communication with executive leadership

Guide teams through the project lifecycle and mentor project managers

Required Qualifications

8+ years of project management experience leading complex, customer-facing software delivery projects

Proven success managing full end-to-end delivery using Agile, Waterfall, and hybrid methodologies

PMP certification required

Advanced proficiency in project management and reporting tools (e.g., MS Project, Salesforce, Rocketlane, & Power BI)

Strong analytical skills with a track record of managing risks, revenue, and escalations