Customer Service Representative - Remote

Support Communities. Grow With Purpose. Work From Anywhere.

We're on a mission to protect the people who power our communities. For over 60 years, our organization has partnered with unions, associations, and local groups across the U.S. and Canada to provide critical life and supplemental insurance coverage always with integrity, care, and a focus on service.

Now, we're expanding our nationwide remote team and seeking individuals who want meaningful, long-term careers not just another sales role.

Your Role :

This isn't cold calling or high-pressure selling. You'll be working directly with individuals who've already asked for information. Your job is to serve as a trusted guide, helping them navigate their options and make confident decisions for their families.

Your responsibilities include :

• Connecting with members by phone or video to schedule personalized consultations
• Hosting online meetings to assess needs and explain available coverage options
• Helping clients complete enrollment documents and finalize benefit selections
• Ensuring every client has a smooth, professional experience from start to finish
• Participating in skill-building workshops and mentorship programs

Who You Are :

What You'll Get :

Ready to do work that matters and enjoy the freedom of working from home? Let's talk.