Director of Demand Planning

Director Of Demand Planning

The Director of Demand Planning is the strategic and operational leader responsible for building and executing a best-in-class demand planning function. This role is critical in driving forecast accuracy, improving customer service levels, and enabling efficient inventory and supply chain execution.

The Director will oversee all aspects of the demand planning process, including statistical forecasting, customer collaboration, and integration with the S&OP process (Steps 2 and 3). The role requires strong cross-functional leadership, deep analytical capability, and the ability to develop and lead a high-performing demand planning team.

This position is responsible for creating a reliable and unbiased demand signal across time horizons, identifying and quantifying risks and opportunities, and ensuring alignment across sales, marketing, finance, and operations. The ideal candidate will have a strong command of forecasting tools, planning systems, and customer and market dynamics that drive demand.

Essential duties and responsibilities include the following. Other duties may be assigned :

• Lead ownership of the demand planning process, with accountability for forecast accuracy, bias, and SFA targets.
• Serve as process owner for S&OP Steps 2 and 3, driving disciplined and structured demand consensus reviews.
• Manage all forecast handoffs and alignment with supply planning and execution teams.
• Lead Step 2 and Step 3 S&OP meetings, ensuring data integrity and actionable insights at the account / channel level.
• Drive collaboration with sales, marketing, and customers via the 30 / 60 / 90 forecasting process.
• Deliver account-level reporting and insights, including risks, gaps to plan, and forecast opportunities.
• Partner with key account managers to support VIP account planning and alignment.
• Champion continuous improvement (CI) initiatives within the demand planning function to enhance forecasting processes and tools.
• Apply strong analytical and numerical skills to synthesize multiple demand inputs into one reliable demand signal.
• Identify and correct inconsistencies or biases in forecasting data and methodologies.
• Translate customer and market dynamics into accurate forecasts that support business objectives.
• In the event of demand / supply misalignment or constrained supply, provide clear prioritization based on customer and business impact.
• Develop and manage a high-performing team of demand planners; coach and mentor for growth and effectiveness.
• Navigate complex demand scenarios, promotional plans, and new product launches with confidence and clarity.

Qualifications :

The Good Stuff Benefits :

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