Talent.com
Supervisor, CSC Dispatch - Onsite

Supervisor, CSC Dispatch - Onsite

Baylor University Medical CenterDallas, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Supv Csc Dispatch

Work Hours : Tuesday to Saturday, 1 : 00 PM to 9 : 30 PM

  • This position requires full-time onsite work.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are :

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

    • Benefits

    Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Eligibility on day 1 for all benefits
  • Dollar-for-dollar 401(k) match, up to 5%
  • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
  • Immediate access to time off benefits

    • At Baylor Scott & White Health, your well-being is our top priority.

    Note : Benefits may vary based on position type and / or level.

    Job Summary

    The Supv CSC Dispatch oversees daily operations of the customer service center, including hiring and disciplinary actions. Monitors call volumes, productivity, and Quality Reviews. Handles escalated and overflow calls as needed.

    Essential Functions of the Role

  • Oversees daily department operations, including workload flow, delegating tasks, and managing employee issues. Supervise time and attendance issues.
  • Serves as a liaison with other departmental and vendor contacts.
  • Partners on employment conclusions, including hiring, firing, and disciplinary actions. Provide input and feedback on performance reviews.
  • Monitors dashboards / reports to ensure Specialists are all available / ready.
  • Responds timely to all email correspondences from internal and external departments.
  • Completes weekly statistical reports and daily collection reports as needed.
  • Reviews and monitors Quality Review scores for staff.
  • Handles and resolves escalated and overflow calls.
  • Ensures internal departmental metrics are met and maintained.

    • Key Success Factors

  • Associate's degree preferred.
  • Able to make tactical conclusions about allocating and directing supervised employees' work using established guidelines, policies, and procedures.
  • Able to make effective hiring and termination recommendations.
  • Able to train, and evaluate performance of supervised staff.
  • General computer skills include Microsoft Office, information security, scheduling, payroll systems, electronic medical documentation, and email.
  • Ability to multi-task in fast paced environment.
  • Telephonic communication skills
  • Written and verbal communication skills.
  • Basic computer skills (Outlook, Word, Excel).
  • Must be able to follow accounts through to completion.
  • Conflict resolution skills

    • Qualifications

  • EDUCATION - H.S. Diploma / GED Equivalent
  • EXPERIENCE - 2 Years of Experience
  • CERTIFICATION / LICENSE / REGISTRATION - 911 Certification (911CERT) : Obtain within 6 months of date of hire.
    • serp_jobs.job_alerts.create_a_job

    Dispatch Supervisor • Dallas, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Superintendent - Datacenter

    Superintendent - Datacenter

    W. G. Yates & Sons Construction CompanyIrving, TX, US
    serp_jobs.job_card.full_time
    Title : Superintendent - Datacenter.The Superintendent’s role is to effectively monitor, direct, and coordinate all field operations for a specific area of discipline, a given trade, or an ent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Field Supervisor : DFW

    Field Supervisor : DFW

    Window World of Baton RougeGrand Prairie, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    America's leading replacement window company, Window World, is looking for a Field Supervisor to join our rapidly expanding company at our. As a Field Supervisor you'll be responsible for overseeing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Operations Supervisor - Distribution

    Operations Supervisor - Distribution

    Supply ChainDesoto, Texas, United States, 75115
    serp_jobs.job_card.full_time
    Shift Operations Supervisor role.Operations Supervisor - Distribution.The Operations Supervisor role has a national salary range of $62,500 - $70,000. For roles within California the range is $68,64...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Installation Field Supervisor

    Installation Field Supervisor

    Anton CabinetryArlington, TX, US
    serp_jobs.job_card.full_time
    Anton Cabinetry is a custom cabinetry and architectural millwork company specializing in the design, fabrication and installation of commercial casework, architectural casework / millwork, countertop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Supervisor

    Supervisor

    TradeJobsWorkforce76002 Arlington, TX, US
    serp_jobs.job_card.full_time
    Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor Operations - Equipment and Sanitation

    Supervisor Operations - Equipment and Sanitation

    LSG Sky ChefsIrving, TX, United States
    serp_jobs.job_card.full_time
    Supervisor Operations - Equipment and Sanitation .LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Superintendent

    Superintendent

    GpacArlington, Texas, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Dallas-Fort Worth with an impressive backlog of work is seeking to add a.With a stellar reputation and a diverse portfolio—including schools, office buildings, higher education, hospitals, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitPalmer, TX, United States
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Superintendent - Datacenter

    Sr. Superintendent - Datacenter

    W. G. Yates & Sons Construction CompanyIrving, TX, US
    serp_jobs.job_card.full_time
    Superintendent - Datacenter / Mission Critical.Locations : Austin, TX - San Antonio, TX - Ft.Yates is seeking a Senior Superintendent to lead the construction of hyperscale and colocation data center ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    Ruyi IncorporatedMidlothian, Texas, United States, 76065
    serp_jobs.job_card.full_time
    Assistant Managers and General Managers.This Golden Chick location is expanding and looking for a Shift Leader to join our team. We have values, vision, and a brand purpose for the future.If you wou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Warehouse Supervisor- Arlington, Tx.

    Warehouse Supervisor- Arlington, Tx.

    GritR SportsArlington, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Warehouse Supervisor Location : Arlington, Tx.Position Overview : We are currently seeking a detailed orientated Warehouse Supervisor to join our team. This position is responsible for leading our war...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Unit Supervisor / Leader

    Operations Unit Supervisor / Leader

    GEICOIrving, TX, United States
    serp_jobs.job_card.full_time
    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Advanced Gastroenterologist

    Advanced Gastroenterologist

    Baylor Scott & White HealthWaxahachie, US
    serp_jobs.job_card.full_time
    Baylor Scott & White Health is seeking a Board Certified / Board Eligible Advanced Gastroenterologist to join an established Gastroenterology group that located in Waxahachie, Texas.This is an employ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Superintendent

    Superintendent

    JobotIrving, TX, United States
    serp_jobs.job_card.full_time
    This Jobot Job is hosted by : Nick Strebig.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary : $90,000 - $130,000 per year.We are a well established g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor - Food Department

    Operations Supervisor - Food Department

    LSG Sky ChefsGrand Prairie, TX, United States
    serp_jobs.job_card.full_time
    Operations Supervisor - Food Department .LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the ind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Facility Operations Supervisor

    Facility Operations Supervisor

    Morada Grand PrairieGrand Prairie, TX, US
    serp_jobs.job_card.full_time +1
    Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Site Superintendent - Traveling

    Site Superintendent - Traveling

    CENTRICA BUSINESS SOLUTIONS US INCIrving, TX, US
    serp_jobs.job_card.full_time
    Are you seeking an environment where you can make a difference? Are you someone who often is finding new and improved ways to do a job more effectively? Are you a stickler for keeping timelines on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Operations Supervisor

    Operations Supervisor

    BMS CATARLINGTON, TX, US
    serp_jobs.job_card.full_time
    BMS CAT, a leader in disaster restoration is looking for experienced leaders to join our team NOW! .We are seeking individuals with a remediation background who have experience leading a team of r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Floor Supervisor (Arlington)

    Floor Supervisor (Arlington)

    Universal Logistics Holdings, Inc.Arlington, TX, United States
    serp_jobs.job_card.full_time
    Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc.PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    EMT

    EMT

    Acadian AmbulancePalmer, TX, US
    serp_jobs.job_card.full_time
    Provide appropriate, efficient and timely pre-hospital basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30