Join the City of Bellevue!
Come join the City of Bellevue! Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Job Summary
This position provides advanced administrative support to the Bellevue Police Department's Chief of Police and Executive Leadership Team. The role includes managing specialized administrative functions, complex responsibilities, coordinating sensitive communications, and supporting high-level departmental operations.
Key duties include complex schedule management for the Executive Leadership Team, often involving shifting priorities, confidential meetings, and coordination across multiple internal and external stakeholders. The position requires independent judgment, the ability to interpret and adapt procedures to unique situations and may involve sub-professional analysis or input on policy and procedural matters. This role may provide oversight to administrative staff and has an impact beyond the Police Department.
Essential Duties and Responsibilities
- Acts as a liaison between the Police Department and the public, City personnel, and external organizations.
- Provides confidential support to the Chief of Police and Executive Leadership Team, including managing complex calendars, preparing reports and briefings to ensure the efficient flow of information to support departmental priorities.
- Provides high-level administrative support including investigating and responding to complaints and assisting in the resolution of operational and administrative issues.
- Independently performs a broad range of complex, sensitive, and confidential administrative, advanced administrative duties, as well as routine programmatic support functions, in support of assigned programs, divisions, and the police department.
- Receives and screens visitors and telephone inquiries; refers matters to the appropriate Executive Leadership Team member or recommends appropriate actions to ensure resolution.
- Transcribes formal standards investigations and compiles fact-finding documentation with a high degree of accuracy and discretion. Ensures all records are maintained in strict confidentiality and in compliance with departmental protocols and legal standards.
- Adapts and interprets administrative guidelines, including unwritten policies, precedents, and evolving practices, to address evolving operational needs. Applies sound judgment in situations where established procedures may not fully apply.
- Interprets and communicates program details, policies, and activities pertaining to the Bellevue Police Department and relevant programs.
- Develops, updates, and maintains standardized templates and master documents; drafts and distributes professional correspondence, reports, and informational materials.
- Designs and maintains contact lists, forms, and informational materials; assists in the preparation of comprehensive reports and informational outputs.
- Maintain accurate and current office records, files, and logs for assigned functions to ensure compliance and data integrity.
- Collects, compiles, and analyzes data from multiple sources on a range of specialized topics for the development of well-supported recommendations.
- Stays current with emerging technologies and administrative tools to enhance efficiency, streamline workflows, and drive continuous process improvement within the department.
Supervision Received and Exercised : Work is generally self-directed, with the supervisor establishing the overall priorities, objectives, and resources for the function, and an incumbent independently carrying out responsibilities and following through to accomplish desired outcomes. New procedures or written materials reflecting policy requirements are reviewed prior to implementation. May provide oversight to administrative staff. Judgments and decisions are still guided by policies, procedures, and management-imposed limits, but latitude exists for unreviewed action or decision on routine and some non-routine matters. Independent decision-making is limited where assignments are made for training purposes.
Qualifications
Knowledge :
Concepts, methodologies, and tools pertaining to the organizing, tracking, and reporting aspects of project management.Operational characteristics, services, and activities of assigned functions, programs, and operational areas.Office procedures, methods, and equipment including computers, software, applications, and statistical databases.Principles and practices used in record keeping, maintaining files, and information retrieval systems.Interpersonal skills and organizational knowledge for cross-departmental collaboration.Investigative confidentiality to ensure the secure handling of sensitive information.Principles of business writing, correspondence, and advanced report preparation.Microsoft Office Suite, especially Outlook and Teams.Ability :
Prioritize high volumes of work while performing complex assignments simultaneously, during constant interruptions and evolving priorities.Perform a full range of advanced clerical and routine technical, administrative, and programmatic work of a general or specialized nature involving the use of independent judgment and personal initiative.Communicate clearly, effectively, logically, persuasively, both orally and in writing; ability to prepare clear, concise, comprehensive correspondence and documents.Understand, interpret, and apply general and specific administrative and departmental policies and procedures.Understand, apply, and / or adapt complex / conflicting oral or written regulations or guidelines to diverse and dissimilar situations.Interact professionally and courteously with the public, law enforcement personnel and outside agencies, while modeling the Department's core values.Maintain and transmit highly sensitive and confidential information, exercising a high degree of tact, discretion, and diplomacy in sensitive situations.Be flexible and handle changing and competing work demands in a timely manner.Prepare, maintain, file, and index a variety of reports, records, and other written materials.Research, compile, and interpret a variety of information and make appropriate recommendations.Exercise good judgment in maintaining critical and sensitive information, records, and reports.Accurately transcribe formal investigative materials, compile fact-finding documentation, and maintain strict confidentiality in handling sensitive information.Demonstrate strong attention to detail with the ability to retain and connect critical information.Troubleshoot and resolve technical issues independently and provide technical support to others.Work cooperatively with other departments, City officials, and outside agencies.Establish and maintain effective working relationships with those contacted in the course of work.Education, Experience, and Other Requirements :
Four-year college degree with major coursework in a discipline related to the duties of the position and two years of progressively responsible related work experience.Additional qualifying work experience may be substituted for the education requirement.Must obtain ACCESS Certification within six (6) months of hire and maintain certification throughout the course of employment with the department.Successfully pass a law enforcement background investigation that includes a complete criminal records check, polygraph examination, and drug screening.Must be a citizen of the United States of America, lawful permanent resident, or a Deferred Action for Childhood Arrivals (DACA) recipient who can speak, read, and write the English Language.