Loyalty Fraud Risk Analyst

JOB SUMMARY:

The Loyalty Fraud Risk Analyst supports fraud risk management efforts for Choice Hotels’ loyalty program, Choice Privileges, and related platforms and partners. This role focuses on identifying, assessing, and mitigating fraud risks through the development and enhancement of fraud prevention and detection controls. The analyst collaborates cross‑functionally to translate fraud risks and investigative findings into actionable initiatives that strengthen program integrity. The position also supports fraud monitoring, investigations, and audit activities. This role is an individual contributor with no direct reports.

RESPONSIBILITIES:

Fraud Risk Management

• Support the end‑to‑end development and enhancement of fraud prevention and detection controls, from concept through implementation.

• Identify mitigation strategies and recommend risk‑based solutions to reduce fraud exposure and strengthen program controls.

• Assist with ongoing fraud risk assessments for the Choice Privileges loyalty program by partnering with business and technical stakeholders to identify, document, and prioritize fraud risks.

• Assist with fraud monitoring and the review and investigation of suspicious or fraudulent activity; identify trends and patterns and communicate findings to management.

Project Management

• Support fraud‑related initiatives from concept through completion, helping to resolve issues and ensure timely execution.

• Identify opportunities to automate or enhance existing fraud monitoring and detection processes.

Audit

• Serve as a liaison between the business and internal and external audit teams.

• Maintain and update SOX audit narratives.

• Assist with the design of new controls.

Reporting and Analytics

• Support and maintain reporting related to fraud risk management and audit activities.

• Design and maintain dashboards.

QUALIFICATIONS:

• Minimum of 2 years of experience in fraud prevention, fraud detection, risk management, audit, or a related discipline.

• Strong analytical and problem‑solving skills with attention to detail.

• Demonstrated project management and organizational skills.

• Knowledge and understanding of fraud risk concepts.

• Strong written and verbal communication skills.

• Ability to work effectively across teams.

• Comfortable operating in a fast‑paced, evolving risk environment.

• Experience in the hospitality or travel industry is a plus.

• Bachelor’s degree or equivalent combination of education and relevant experience.

Salary Range

The salary range for this position is $65,698 - $77,292.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

North Bethesda, MD — Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver