Outreach Specialist, Veteran & Military Connected Services

Job Description:

SUMMARY

Identifies eligible veterans and promotes the College’s services and programs. Develops and nurtures relationships within the veterans’ community and performs general outreach recruiting duties for the department. Supports the Director and program’s initiatives as directed.

ESSENTIAL FUNCTIONS

• Assists the Director in designing, planning, and executing strategic recruitment initiatives on behalf of the College.
• Plans and implements on and off campus programs to successfully recruit prospective student veteran applicants.
• Conducts community outreach programs to promote the College in the veteran community.
• Serves as liaison between the community and the Veterans and Military Connected Services.
• Prepares and disseminates marketing and promotional materials.
• Presents program information to Tri-C staff, participating groups, and community agencies/organizations.
• Assists professional staff in academic, career and educational assessment.
• Attends staff meetings and graduations.
• Participates in relevant workshops for professional development.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s DegreeSignificant related experience may substitute for education.
• Minimum of two years of demonstrated experience admissions and community outreach.
• Experience working with veterans or military connected community.

KNOWLEDGE, SKILLS, and ABILITIES

• Possess a valid Ohio Driver’s License with the ability to travel throughout Cuyahoga County.
• Possess basic knowledge of fundamental post-secondary admissions concepts with the ability to apply in various situations.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to work accurately with great attention to detail.
• Ability to organize work and set priorities within a general structure.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to determine needs and identify solutions.
• Ability to foster a team environment and work collaboratively.
• Demonstrated commitment to providing exemplary customer service.
• Intermediate-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to develop and deliver professional presentations.
• Possess sensitivity to appropriately respond to the needs of students and the community.

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
• Communication
• Quality of Work

VERY IMPORTANT COMPETENCIES

• Time Utilization
• Adaptability

IMPORTANT COMPETENCIES

• Collaboration
• Continuous Improvement

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Veterans encouraged to apply.
  

KNOWLEDGE, SKILLS, and ABILITIES

• Possess a knowledge/awareness of potential barriers faced by Veteran and military connected community.

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated, and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
• Work is partially performed in an outdoor environment where employees may not be protected from weather conditions.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

This is a Part-Time Non-Bargaining Unit Position, Grade 07, with a Minimum Hiring Rate of: $ hour.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check.