Lab Computing Analyst

Job Description

Job Description

Job Title : Lab Computing Analyst

Location : 101 Customer Site Street, Albany, NY 12207

Duration : 3 Months

Expected Hours : 40 hours per week

Work Model : Onsite

Pay Rate : $33.70 / hr

Summary :

Applies professional-level technical skill and judgment to provide non-routine technical support for computer / data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer / data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer / data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

Job Responsibilities :

Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation

Implement customer specified benchtop computing design and processes

Administer and assure connectivity of customer's Windows based platform

Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imaging of computers

Manage On-boarding, retirement, and relocation of equipment

Implement Windows based security, including but not limited to : user / group permissions, file / folder permissions, group policies, local security policies, etc.

Analyze, identify, and implement enhancements, upgrades and / or solutions to improve overall desktop platform support in a timely manner

Ensure adherence to client's corporate policies through periodic reporting and compliance programs

Act as the technical support contact for instrument vendor

Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams

Provide technical support for new system validations and change management efforts

Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client

Submit weekly Engineer reports to the team lead by COB on the last business day of the week

Act as client Liaison for software / hardware related inquiries

Participate in client team meetings

Provide support across all

Enterprise practices as required

Demonstrate appropriate use of office equipment / software after training

Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Working Environment :

Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.)

Job pace may be fast and job completion demands may be high

Must be able to remain in a stationary position more than 25% of the time

Occasionally move between labs, corridors, adjoining rooms, and buildings onsite

Frequently operate on instruments, objects, tools or controls, requiring bending, squatting, stretching and reaching

Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds)

Vision abilities required include close range, color vision, peripheral vision, depth perception, and ability to adjust focus

Occasionally operates a computer and other office machinery

Employee may handle hazardous waste according to local, state, and federal regulations

Potential risk to lab-based hazards including extreme temperature, biological materials, and hazardous chemicals

May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing for respirators

Must Haves :

Experience with technologies including Microsoft Office, networking, remote computing and backup systems

Experience with scientific instrumentation

Experience in Life Science environment

Experience in a validated environment

Experience working in GxP, ISO, and FDA compliant facilities

Active Directory

Folder permissions / shared drives

SCCM

Acronis

Networking-Troubleshoot skills, Ethernet cables, problem-solving skills

Zscaler

Dymo printers

Service Now

Windows 11 upgrade

Nice to Haves : Linux

Group Policy

Splunk

CyberArk

Pharma / IT background is a solid nice to have

Strong desktop support skills

Interview Schedule :

2 rounds virtual, 30 mins – 1 hr. 2 stages of interview contingent on passing the 1st round

About Us :

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at  https : / / intelliprogroup.com.

Compensation : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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