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Office Manager
Office ManagerWEST COAST DENTAL ADMINISTRATIVE SERVICES LLC • Ontario, CA, US
Office Manager

Office Manager

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC • Ontario, CA, US
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Job Description

Job Description

Join Our Team at West Coast Dental!

Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care.

Why Work With Us?

  • Competitive Compensation : Enjoy a top-tier base salary plus performance bonuses.
  • Diverse Patient Base : Serve a wide range of dental patients with various payor types.
  • Comprehensive Dental Services : General, specialty, and orthodontic care in all offices.
  • Commitment to Quality : Be part of an established dental organization focused on quality and patient experience.
  • Professional Growth : Access opportunities for training, development, and mentorship in the dental field.
  • Supportive Teams : Work with excellent clinical and administrative dental teams in every office.
  • Collaborative Environment : Engage in a team approach to providing exceptional dental patient experiences.
  • Modern Facilities : Utilize state-of-the-art dental practice management systems, instruments, and equipment.

What We Seek in a Dental Office Business Manager

  • Leadership Skills : Ability to lead and manage dental teams effectively.
  • Analytical Abilities : Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
  • Passion for Helping : A genuine desire to assist patients and staff.
  • Personable Nature : Outgoing, cheerful, and approachable demeanor.
  • Communication Skills : Excellent verbal and written communication abilities.
  • Team Player : Commitment to being part of a high-quality dental team focused on patient satisfaction.
  • Career Growth : Eagerness to learn, grow, and advance professionally in the dental industry.

    • Qualifications (Dental Experience Preferred, Not Required)

  • Computer Proficiency : Strong computer skills.
  • Motivation : Desire for career advancement in the dental field.
  • Professionalism : Interest in being part of a professional dental team.
  • Analytical and People Skills : Strong analytical abilities and interpersonal skills.
  • Leadership : Ability to lead and manage dental teams.
  • Collaborative Spirit : Personable and cheerful demeanor.
  • Communication : Strong interpersonal, oral, and written communication skills.
  • Judgment : Ability to make sound decisions.
  • Independence : Ability to work independently and manage multiple projects.
  • Education : Bachelor’s Degree required.
  • Experience : Dental experience preferred but not required.

    • Responsibilities

  • Team Management : Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
  • Collaboration : Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
  • Scheduling : Manage staff, patient, and doctor schedules.
  • Hiring and Training : Interview, hire, and train dental staff.
  • Compliance : Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
  • Leadership : Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

    • Support Provided

  • Modern Offices : Beautiful, state-of-the-art dental facilities with modern systems and equipment.
  • Back-office Support : Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
  • Quality Supplies : Reliable, high-quality dental supplies from reputable companies.
  • Compliance : Regulatory and facility compliance.
  • Patient Flow : Steady flow of dental patients from all payor types.

    • Opportunities for All

  • Experienced Candidates : Join our family and culture, and grow operationally to reach your full potential in the dental industry.
  • New Candidates : Receive training, coaching, and guidance from experienced Regional Managers, Office Managers, and Training Department leadership. Benefit from training programs, regular reviews, one-on-one coaching, and other resources to help you succeed.

    • About Us

    For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.

    Benefits

  • Paid Time Off
  • Sick Pay
  • Holiday Pay
  • Medical Coverage
  • Supplemental Vision Coverage
  • Comprehensive Dental Benefits for Employees and Dependents
  • Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
  • 401k Plan Participation
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