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Customer Service Engineer
Customer Service EngineerLeadStack Inc. • San Jose, CA, United States
Customer Service Engineer

Customer Service Engineer

LeadStack Inc. • San Jose, CA, United States
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]
Job Description

LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Customer Service Engineer /Senior Network Engineer
Location: San Jose, CA
Duration: 5+ months
Pay Rate: $90/hr - $100/hr on W2
Job diva ID: 25-02656

Description
  • Design, configure, and implement network solutions, including LANs, WANs, VPNs, and firewalls.
  • Install, configure, and maintain network devices such as routers, switches, firewalls, and load balancers.
  • Monitor network performance and troubleshoot network issues to ensure optimal uptime and performance.
  • Implement and maintain network security measures to protect data and infrastructure from unauthorized access.
  • Perform network capacity planning and make recommendations for network upgrades.
  • Develop and maintain network documentation, including network diagrams, configurations, and procedures.
  • Collaborate with other IT teams and vendors to resolve network-related issues and implement new technologies.
  • Managing software and network infrastructure for virtualized environments.
  • Stay up-to-date with the latest networking technologies and trends.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 7 years of experience in network engineering or a related role.
  • Strong understanding of TCP/IP, DNS, DHCP, routing protocols (e.g., BGP, OSPF), and switching technologies.
  • Experience with firewall configuration and management (e.g., Cisco ASA, Palo Alto Networks).
  • Experience with VPN technologies (e.g., IPsec, SSL VPN).
  • Experience with system administration of Linux.
  • Experience with virtualization and containerization (e.g., VMware, KVM, Docker).
  • Familiarity with network monitoring and management tools.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration skills.
  • Ability to work independently and as part of a team.

Preferred qualifications & skills:
  • Relevant industry certifications (e.g., Cisco CCNA, CCNP, CompTIA Network+).
  • Experience with cloud networking (e.g., AWS, Azure, GCP).
  • Experience with high-speed NAS/SAN Storage networks.
  • Experience with network automation tools and scripting (e.g., Python, Ansible).
  • Knowledge of network security best practices and compliance standards.


know more about current opportunities at LeadStack , please visit us on https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on (513) 3184502 or send an email on waseem.ahmad@leadstackinc.com
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Customer Service Engineer • San Jose, CA, United States

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