Senior Oracle EBS Functional Analyst, Order Management

The Sr. Enterprise Applications Analyst supports and enhances TaylorMade's global Oracle ERP platform, with a focus on Oracle EBS Order Management and end-to-end Order-to-Cash processes. This role serves as a functional expert and trusted partner to the business, ensuring stable operations, scalable solutions, and continuous improvement across global order processing.

This position reports to the Solution Architect, ERP Applications.

Essential Functions and Key Responsibilities:

Core Functional Support & Operations

• Provide hands-on functional support for Oracle EBS Order Management, including inbound and outbound EDI order flows
• Configure and maintain Order Management setups such as order types, workflows, pricing rules, holds, and shipping parameters
• Support end-to-end Order-to-Cash (O2C) processes across Order Entry, Pricing, Shipping, and Receivables integration
• Act as the primary escalation point for critical production issues, driving resolution and clear communication
• Proactively monitor order processing performance and address issues impacting business operations

Stakeholder Collaboration

• Work closely with Sales, Operations, Finance, and Supply Chain teams to align ERP solutions with business needs
• Collaborate with technical teams on integrations, customizations, and performance optimization

Business Analysis & Solution Design

• Partner with business stakeholders to gather, document, and validate functional requirements
• Analyze current processes, identify gaps, and recommend Oracle-standard solutions
• Translate business needs into clear functional specifications for technical teams
• Evaluate change requests for feasibility, effort, and business value
• Design solutions that balance business objectives, system integrity, and long-term maintainability

Testing & Quality Assurance

• Develop and execute functional, integration, and regression test plans
• Lead functional and system integration testing in partnership with IT and business teams
• Validate configurations and enhancements prior to production deployment
• Perform root cause analysis and drive permanent issue resolution

Documentation & Training

• Create and maintain functional design documentation and process flows
• Develop end-user documentation and training materials
• Deliver training and knowledge transfer to business users and support teams

Continuous Improvement & Strategic Initiatives

• Identify opportunities to optimize Order Management processes and system performance
• Stay current on Oracle EBS updates and enhancements relevant to Order Management
• Participate in system upgrades, enhancements, and new ERP initiatives
• Partner with Solution Architects on ERP roadmap and future-state planning

Knowledge and Skills Requirements:

• Fluent verbal and written English communication skills required.
• Ability to deliver multiple global projects on time while supporting the business and functional teams to keep the Oracle ERP system up and running
• Clearly and accurately articulates and validates benefits of the application changes to global business users and development team
• Sound communication skills with management, development teams, vendors, systems administrators and other related service providers, both locally and remotely
• Excellent relationship building skills, including the ability to develop and nurture productive relationships with IT peers and business colleagues
• Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
• Excellent analytical and problem-solving skills with keen attention to detail
• Strong project management experience
• Fully understand systems development life cycle
• Contributes to and helps drive a culture of creativity and innovation
• Maintain deep functional expertise across integrated O2C modules:
  
  • Order Management
  • Advanced Pricing
  • Configurator
  • ATP/Global Order Promising
  • Shipping Execution
  • Inventory
  • Work In Process
  • Bill of Materials
  • Receivables
• Ensure seamless data flow and process integration between OM, adjacent modules (WIP, BOM, Purchasing, iPayments) and EDI integrations
• Support regional configurations and deployments across global operations

Education, Work Experience, and Professional Certifications:

• Bachelor's Degree, preferably in computer science, or other related technical field of study
• 8+ years progressive IT experience in programming
• 5+ years of experience supporting Oracle EBS order management, manufacturing and supply chain processes
• Experience or training in ITIL preferred
• Experience with Agile/Scrum Methodology
• Implementation of key projects related to Oracle supporting mid-large size business

Preferred Experience:

• Experience with SQL and PL/SQL for support and implementation assistance with technical staff.
• Understanding of Oracle Workflows, APIs, and Open Interfaces using within Oracle eBusiness.
• Experience with Oracle eBusiness modules outside base ERP modules, and Oracle Fusion cloud applications, which may interface to the ERP.
• Experience leveraging AI-enabled tools to support analysis, automation, and decision-making across ERP processes.

Work Environment / Physical Requirements:

• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Frequent travel may be required.

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $120,000 - $140,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.